Supervisor Soft Services - TFM
Role Overview
The Soft Services Supervisor oversees and coordinates daily operations across multiple buildings and facilities.
The role manages cleaning employees, lifeguards, rope access teams, and building housekeeping staff.
Key Skills for This Role
Full Job Posting
About the employer
Hasan Al Khaja Cleaning LLC provides soft services for residential, commercial, and facility-management properties across the UAE.
The company emphasizes service quality, operational efficiency, safety, and customer satisfaction.
Role overview
The Soft Services Supervisor oversees and coordinates daily operations across multiple buildings and facilities.
The role manages cleaning employees, lifeguards, rope access teams, and building housekeeping staff.
Key responsibilities
- Plan manpower and daily duties to maintain staff coverage and smooth operations.
- Supervise housekeeping and maintain common areas, facilities, and assigned areas to required standards.
- Conduct site inspections for cleanliness, hygiene, housekeeping, and service quality.
- Coordinate lifeguards and monitor duties, attendance, poolside housekeeping, safety, and compliance with site procedures.
- Train and guide employees; identify operational problems and coordinate corrective action with management.
- Resolve client, tenant, and building-management concerns and maintain effective communication with stakeholders.
- Monitor cleaning materials, consumables, equipment, PPE, and other service requirements.
- Respond to urgent, reactive, and emergency cleaning or soft services needs.
Qualifications and experience
- 2–4 years of UAE experience in soft services, cleaning, housekeeping, facilities management, or a related field.
- Previous cleaning and housekeeping team supervision is essential; the posting specifies 1 year supervising these employees as required experience.
- Experience managing multiple teams or functions is an advantage; lifeguard and rope access experience is preferred.
- Strong leadership, cleaning and facility standards knowledge, site-inspection ability, communication, problem-solving, decision-making, and organizational skills.
- Ability to manage multiple buildings and tasks, work under pressure, and respond to emergencies.
- UAE driving licence is mandatory.
- A diploma or bachelor's degree in Facilities Management, Hospitality, Business Administration, or a related field is preferred.
Benefits
- The posting lists visa, insurance, accommodation, career growth opportunities, and a supportive collaborative work environment.
Compensation
- The posting lists a salary of AED 2,500–4,000 in the role details and AED 2,500–3,500 per month in the pay section.
Workplace
- Work location is in person; the role covers assigned buildings and facilities.
Application notes
- The posting requests an updated CV and a brief cover letter through Indeed.
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