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Supervisor- Security Operations

Mayo Clinic
Rochester, USA
Full-time
Junior · 1+ years experience
Onsite
Discovered 1 weeks ago

Full Job Posting

Qualifications

  • Bachelor’s degree with one year security, healthcare, law enforcement or military experience and two years supervisory experience or Associates degree with three years security, healthcare, law enforcement or military experience and two years supervisory experience or HS/GED with five years security, healthcare, law enforcement or military experience with two years supervisory experience. Progressive experience in a healthcare/management role required. Experience in patrolling, incident report writing, defensive tactics, emergency response, lock/unlock procedures, door access, and CCTV camera operation; experience with Windows XP or newer as well as intermediate skills in Microsoft Office software applications; technical aptitude to work with Security Technology is preferred. Previous security experience; able to work independently and in a team-environment; requires strong sense of customer service and interpersonal skills to interact with patients, visitors and employees; requires strong written and verbal skills; strong problem solving skills are necessary. Has the ability to read and communicate effectively in a pleasant, courteous, professional and friendly manner. Maintains a professional appearance at all times per organizational and department standards. Can restrain potentially violent individuals; demonstrated ability to remain calm and assume control of emergency situations. Staff must participate in routine and ongoing training and development programs as required by the organization or department.
  • Must have and maintain a valid driver's license and acceptable driving record in accordance with Mayo Clinic Policy; must obtain Supervisory Level Certification from the International Association for Healthcare Security and Safety (IAHSS) within 6 months. Training certification in AVADE®Workplace Violence Training, basic CPR and AED, required within 1 year; defensive tactics certification required within 1 year.

Preferred Qualifications

  • Bachelor’s degree with one year security, healthcare, law enforcement or military experience and two years supervisory experience or Associates degree with three years security, healthcare, law enforcement or military experience and two years supervisory experience or HS/GED with five years security, healthcare, law enforcement or military experience with two years supervisory experience. Progressive experience in a healthcare/management role required. Experience in patrolling, incident report writing, defensive tactics, emergency response, lock/unlock procedures, door access, and CCTV camera operation; experience with Windows XP or newer as well as intermediate skills in Microsoft Office software applications; technical aptitude to work with Security Technology is preferred. Previous security experience; able to work independently and in a team-environment; requires strong sense of customer service and interpersonal skills to interact with patients, visitors and employees; requires strong written and verbal skills; strong problem solving skills are necessary. Has the ability to read and communicate effectively in a pleasant, courteous, professional and friendly manner. Maintains a professional appearance at all times per organizational and department standards. Can restrain potentially violent individuals; demonstrated ability to remain calm and assume control of emergency situations. Staff must participate in routine and ongoing training and development programs as required by the organization or department.

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