Supervisor, Quality Control

About This Role

About noon

We’re building an ecosystem of digital products and services that power everyday life across the Middle East - fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what technology can do in this region, and we’re looking for a Head Chef who can help us move even faster.

Noon’s fastest hyper-local delivery platform, Noon Minutes, offers a localized assortment of FMCG & grocery products with delivery within 15-minutes. Currently live across the UAE and Saudi Arabia, offering thousands of products to customers in record time.

noon’s mission: Every door, every day.

What you'll do:

Ensure all products meet established quality, safety, and consistency standards. Conduct systematic quality checks throughout production process, develop and refine recipes, and maintain compliance with Dubai Municipality food safety regulations. Act as gatekeeper for product quality and food safety integrity.

• Conduct systematic quality inspections at each production stage (ingredient receiving, prep, assembly, packaging
• Inspect incoming ingredients for freshness, quality defects, and supplier specification compliance
• Frequently check the specifications of products to align with SOP
• Monitor and document Critical Control Points (temperature logs, metal detection, cooling times), implementing HACCP
• Conduct allergen audits to prevent cross-contamination between products
• Reject non-conforming products and document quality failures with root cause analysis
• Conduct daily sanitation audits of workstations, equipment, and staff hygiene compliance
• Train staff on proper food handling techniques, portion control, and quality standards
• Liaise with Dubai Municipality inspectors during facility audits and inspections
• Maintain quality control logs, HACCP documentation, and traceability records
• Report quality trends and improvement recommendations to management
• Perform shelf-life testing and monitor expiration date accuracy on packaged products
• Conduct supplier evaluations and ingredient quality assessments

Training:

• Dubai Municipality Food Safety Training certification (Level 2 or higher required)
• HACCP certification (must have prior Municipality experience)
• Culinary training or food science background preferred
• In-house training on company recipe standards and quality benchmarks
• Allergen management and cross-contamination prevention protocols

Who will excel?

• We’re looking for people with high standards, who understand that hard work matters.
• You need to be relentlessly resourceful and operate with a deep bias for action.
• We need people with the courage to be fiercely original.
• noon is not for everyone; readiness to adapt, pivot, and learn is essential.