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Supervisor, Operations

Collectors
Portland, USA
Full-time
Mid
Onsite
Discovered 2 weeks ago

Full Job Posting

Who You Are:

  • Proficient in Microsoft applications (Word, Excel, Outlook, Office 365)
  • Must be able to multi-task and manage time efficiently, prioritizing what work needs to be done first
  • Strong organizational skills to achieve production goals and maximize productivity
  • Balance team and individual responsibilities, ability to work in a positive team environment
  • Works well under pressure
  • Quickly and accurately identify and resolve problems with limited supervision
  • Proven experience as supervisor or relevant role, Bachelor’s Required
  • Salary Range: The salary range for this position is $62,000.00 - 72,000.00. Actual compensation on this range varies based on a variety of non-discriminatory factors, including location, job level, prior experience, and skill set.
  • Reasons To Join Us:
  • Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision
  • Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits
  • 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals
  • Vacation: All salaried employees are eligible for flexible time-off
  • Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays
  • Employee Discounts: Employees receive discounts on select grading services for approved submissions
  • Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs
  • Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities
  • Collectors uses e-Verify to validate your ability to work legally in the United States.
  • We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to [email protected].
  • We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support.
  • If you require an accommodation to apply or interview with us due to a disability or special need, please email [email protected]
  • U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants.
  • #beckettjobs

Responsibilities

  • Ensure that the department meets the projected quarterly revenue and profit goals through motivating, coaching, and training employees
  • Implement and enforce policies and procedures to be followed in order to optimize maximum productivity
  • Organize the workflow and ensure that employees understand their duties and delegated tasks; establish daily objectives and weekly schedules
  • Monitor employee productivity
  • Coach, counsel, and discipline employees providing constant feedback and evaluation. Make recommendations for promotions to Operations Manager
  • Resolve discrepancies with submissions by using standard operating procedures including calling or emailing customers
  • Track and create KPIs and Metrics monthly to be submitted to management; working cross-functionally with other departments
  • Occasional travel to trade shows and events

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