Supervisor - Operations - KP
Skills
About This Role
Job Description
The Terminal Supervisor is responsible for overseeing the daily operations of the dry port, ensuring efficient and safe handling of container/cargo, and maintaining high standards of service.
This role involves coordinating with various stakeholders, managing staff, and ensuring compliance with all relevant regulations and policies.
Responsibilities
- Oversee the day-to-day operations of the Dry Port, including container handling, storage, and allied transportation.
- Ensure efficient and timely movement of containers, optimizing Dry Port throughput and minimizing delays.
- Conduct regular performance evaluations and address any issues or concerns to the Operations Manager promptly.
- Foster a positive and productive work environment, encouraging teamwork and continuous improvement.
- Efficiency is formulating workflows, developing SOPs, system (TOS) testing and working.
- Prepare and maintain accurate records of all activities, including container In and Out movements.
- Prepare reports as per directives of Management, highlighting key performance indicators.
- Ensure compliance with all relevant documentation and reporting requirements.
- Maintain strong relationships with customers, shipping lines, and other stakeholders.
- Address and resolve any operational issues or customer complaints promptly and effectively.
- Ensure high levels of customer satisfaction through efficient service delivery and effective communication.
Qualifications
- Bachelors degree and/with specialization in Logistics, Supply Chain Management, or a related field.
- Strong knowledge of port operations, safety regulations, and logistics processes.
- Proficiency in Terminal management software and other relevant IT systems.
- Ability to write clearly and concisely and to communicate effectively in English. Knowledge of other languages will be an advantage
- Minimum of 7 years of experience in Port terminal, Dry Port or CFS operations, with at least 3 years in a supervisory role.
Job Details
Role Level: Not Applicable Work Type: Full-Time Country: United Arab Emirates City: Abu Dhabi Company Website: http://www.adportsgroup.com Job Function: Management Company Industry/
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