Supervisor - Operations
Role Overview
DHL Supply Chain India is a leading provider of integrated logistics solutions, specializing in warehousing, distribution, and supply chain management. With over 100+ facilities and 15,000+ employees nationwide, we excel in sectors like e-commerce, consumer goods, life sciences, and technology. Recognized as a Great Place to Work, we prioritize employee engagement and development. We are committed to a safe work environment, promoting Behaviour Based Safety (BBS) practices, injury prevention, and compliance with safety regulations, ensuring that safety is everyone's responsibility. We embrace an equal opportunity workplace, fostering diversity and inclusion for all employees. Join us in shaping the future of logistics and discover limitless growth opportunities!
Key Skills for This Role
Full Job Posting
About Us:
DHL Supply Chain India is a leading provider of integrated logistics solutions, specializing in warehousing, distribution, and supply chain management. With over 100+ facilities and 15,000+ employees nationwide, we excel in sectors like e-commerce, consumer goods, life sciences, and technology. Recognized as a Great Place to Work, we prioritize employee engagement and development. We are committed to a safe work environment, promoting Behaviour Based Safety (BBS) practices, injury prevention, and compliance with safety regulations, ensuring that safety is everyone's responsibility. We embrace an equal opportunity workplace, fostering diversity and inclusion for all employees. Join us in shaping the future of logistics and discover limitless growth opportunities!
Job Scope:
The role involves managing and overseeing the physical inbound and outbound operation, ensuring high service levels and compliance with customer SLAs and network procedures.
Key Responsibilities:
- Organize appropriate shifts and manning levels to meet business requirements.
- Ensure efficient recovery, inspection, and receipt of inbound stock.
- Monitor sorting and loading of inbound shipments.
- Oversee ground handler and warehouse provider performance.
- Ensure adherence to customer SOPs and achievement of KPIs.
- Promote safe working practices and participate in quality assurance initiatives.
- Develop a high-performance service culture within the team.
- Monitor individual performance and resource allocation.
- Maintain good working relationships with customers and stakeholders.
Experience:
- Minimum 2 years of warehousing experience.
- Minimum 1 year in a SPL (Service Provider Logistics) environment.
- Minimum 3 years of experience in a cross-functional/matrix organization.
- Qualification: Bachelor's Degree level.
- Skills and Competencies:
- Strong communication skills (English/Local Language), both spoken and written.
- Good documentation skills (screening, archiving, retrieval).
- Effective people management skills.
- Customer orientation.
- Planning and organizing abilities.
- Decision-making skills.
- Leadership and people development capabilities.
- Influencing and commitment to excel.
- Bachelor's Degree level.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at DHL
PM Customs Clearance Control Tower Supervisor (Monday - Friday, 8:00pm - 4:30am)
Erlanger, USA
HR Representative
Tracy, USA
System Support Specialist
Chennai, IND
Tasker
Whiteland, USA
Operations Supervisor - Distribution
Hagerstown, USA
PM Customs Clearance Control Tower Supervisor (Monday - Friday, 8:00pm - 4:30am)
Erlanger, USA
Forklift Operator
Memphis, USA
Forklift Operator
Tunkhannock, USA
Senior Director of Payroll, North America
Westerville, USA