Supervisor

As an out of scope supervisor, you will provide leadership and operational oversight for the day-to-day activities of the department. Working closely with the Manager, you will support staff development, quality improvement initiatives, and operational excellence while ensuring compliance with applicable standards, policies, and best practices. You will play a key role in fostering a culture of safety, accountability, teamwork, and continuous learning. The Supervisor is responsible for supporting efficient workflow, maintaining high-quality reprocessing practices, and ensuring exceptional service delivery to internal customers and patients.

Reporting to the Manager of the Medical Device Reprocessing Department, the Supervisor is responsible for supporting the leadership and operation of MDRD services. The position oversees daily workflow, staff supervision, quality and safety activities, and operational priorities across all reprocessing areas. The Supervisor contributes to operational planning, program evaluation, continuous improvement initiatives, and the delivery of patient-focused services while ensuring compliance with applicable standards, policies, and best practices. Key Responsibilities: Provide leadership, supervision, coaching and support to MDRD staff. Coordinate activities within decontamination, assembly, sterilization, storage, and distribution areas. Support staff orientation, education, competency assessment, and performance development. Support quality assurance activities, audits, risk mitigation initiatives, and corrective action planning. Assist with operational planning, workload management, and process improvement initiatives. Foster a culture of safety, accountability, teamwork, and customer service. Ensure adherence to departmental policies, procedures, and regulatory standards including CSA and Alberta Health Guidelines. Monitor operational performance indicators and identify opportunities for process improvement and service enhancement. Collaborate with interdisciplinary partners to ensure efficient and effective customer service. Foster a culture of safety, accountability, teamwork, customer service, and continuous learning. This position is non-unionized.

Classification: Supervisor

Union: COV OUT OF SCOPE

Unit and Program: Medical Device Reprocessing

Primary Location: Grey Nuns Community Hospital

Location Details: As Per Location

Employee Class: Regular Full Time

FTE: 1.00

Posting End Date: 14-OCT-2026

Date Available: 02-NOV-2026

Hours per Shift: 7.75

Length of Shift in weeks: 6

Shifts per cycle: 30

Shift Pattern: Days, Evenings, Nights, Weekends, On Call

Days Off: Saturday/Sunday

Minimum Hourly Salary: $29.87

Maximum Hourly Salary: $44.81

Vehicle Requirement: Not Applicable

Grade 12 Diploma. Successful completion of a recognized Medical Device Reprocessing Technician Program. Current CSA Certified Medical Device Reprocessing Supervisor (CMDRS) Certification. Minimum five (5) years of recent clinical experience in a Medical Device Reprocessing Department. Thorough knowledge of Medical Device Reprocessing standards, CSA requirements, and Sterile Processing Management (SPM) principles. Strong leadership, communication, organizational, and problem-solving skills. Demonstrated ability to prioritize competing demands and manage changing operational requirements.

Ability to work outside regular hours as operational needs require. Physical ability to stand and walk for extended periods and lift, carry, push, and pull heavy items safely. Ability to work in an environment with exposure to noise, chemicals, biohazardous materials, and varying environmental conditions.

Previous supervisory or leadership experience within a Medical Device Reprocessing Department. Demonstrated experience in performance management, staff coaching, mentorship, and team development. Experience with quality assurance programs, auditing processes, and accreditation readiness. Computer literacy and proficiency with electronic tracking and healthcare information systems. Experience with staff education, coaching, and competency assessment.

Covenant Health invites you to be the difference in people's lives, your career, and your community. Guided by faith-based values, integrity, and compassion, every role contributes to person-centered care and a deeper purpose. Employees are supported through mentorship, education, and growth opportunities, working with inclusive teams that value collaboration and belonging. Together, Covenant Health advances healthcare innovation and shapes a healthier, more compassionate future for Alberta and beyond.