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Supervisor Customer Care & Sales Advisor

Cable One
USA
Full-time
Mid
Discovered 3 weeks ago

Full Job Posting

Qualifications

  • High school diploma or GED required; associate or bachelor’s degree preferred.
  • Minimum of two (2) years of experience in customer service, retention, sales, or a related supervisory role preferred.
  • Demonstrated leadership, coaching, and team development skills.
  • Strong verbal and written communication skills.
  • Ability to effectively manage escalated customer situations with professionalism and empathy.
  • Working knowledge of Cable One products and services preferred.
  • Experience with customer service systems, ticketing platforms, and performance reporting tools.
  • Ability to multitask, prioritize responsibilities, and perform effectively in a fast-paced environment.
  • Strong analytical and problem-solving skills.
  • Ability to work independently and collaboratively in a remote or hybrid environment.

Benefits

  • Cable One values the contributions of our associates and offers an excellent benefits package, including:
  • Health from Day One: Medical, dental, and vision plans start immediately
  • Protect What Matters: Life insurance for you and your loved ones
  • Recharge & Refresh: Generous paid time off for vacations, holidays, and personal days
  • Plan for Tomorrow: 401(k) with 100% company match (up to 5%) from day one
  • Extra Peace of Mind: Group legal plan and identity theft protection
  • Additional Perks
  • Learn & Earn: Tuition reimbursement up to $5,250 in your first year
  • Give Back: Participate in community support programs across the U.S.
  • Celebrate Wins: Recognition and awards programs highlight your achievements
  • Grow Your Career: Clear advancement opportunities
  • Team Vibes: Collaborative work environment where ideas and teamwork thrive
  • Our Commitment
  • Diversity lies in the communities we serve and among the associates who dedicate themselves to ensuring our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds, and perspectives that, when combined, truly make us an unstoppable force. “Stronger Together” is not just a verbal cue—it is the motto our associates live by, exemplify, and embody each and every day.
  • Cable One and our family of brands is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, or any other characteristic protected by applicable law.
  • Pre-Hire Processes
  • Cable One and our family of brands are committed to keeping our associates and customers safe. Job offers are contingent upon the successful completion of background checks, drug screening, and reference verification. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to begin a successful and rewarding career.

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