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Supervisor / Assistant Manager

The UPS Store
Chicago, USA
Full-time
Mid · 1–2 years experience
Onsite
Discovered 1 weeks ago
Microsoft OfficeAdobe Suites

Full Job Posting

RESPONSIBILITIES

  • Helps with personnel management, which includes recruiting, training, scheduling, and coaching associates
  • Schedules work assignments and helps facilitate weekly or monthly staff meetings
  • Monitors, evaluates, and helps maximize customer service delivery and customer satisfaction
  • Helps develop and implement the store marketing program
  • Helps manage Center financials and prepare/provide reporting
  • Manages inventory
  • Reviews daily employee timesheets and submits for payroll processing
  • Helps oversee Center maintenance, including cleanliness, safety, and organization
  • Performs other duties as assigned

QUALIFICATIONS

  • High school diploma or GED required
  • Advanced education degree, coursework, or tech school desired
  • One-two years of supervisory experience in logistics, retail, or other relevant industry
  • P&L experience preferred
  • Strong computer skills, including Microsoft Office and Adobe Suites
  • Outstanding phone skills
  • Strong customer service skills and abilities

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