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Supervisor

ASG management services LLC
Dubai, UAE
Full-time
Mid-Senior
Onsite
AED 4,000/month
Discovered 1 months ago
Healthcare operations managementStaff supervisionTeam managementCustomer servicePatient complaint handlingMicrosoft Office

Full Job Posting

Role Overview

Experienced Supervisor role at EHS Medical Center in the UAE.

The role oversees medical center operations and supports front-office and administrative teams.

Key Responsibilities

  • Supervise and coordinate daily medical center operations.
  • Manage front-office and administrative staff.
  • Ensure smooth patient flow and excellent customer service.
  • Monitor staff performance, attendance, and daily activities.
  • Handle patient concerns and resolve operational issues.
  • Coordinate with doctors, nurses, reception, and other departments.
  • Ensure compliance with company policies, healthcare standards, and UAE regulations.
  • Monitor reports, appointments, and operational activities.
  • Support management in achieving operational and customer-service targets.
  • Train and guide staff to improve performance and service quality.
  • Maintain a clean, organized, and professional environment.
  • Prepare and submit daily and weekly operational reports.

Requirements

  • Bachelor’s degree in Healthcare Management, Business Administration, or a related field.
  • At least 3 years of supervisory experience.
  • Healthcare, clinic, hospital, or medical center experience is preferred.
  • Strong leadership, team-management, communication, and interpersonal skills.
  • Knowledge of MS Office and administrative systems.
  • Ability to handle patient and customer complaints professionally.
  • Strong organizational and problem-solving skills.
  • Good command of English; Arabic is an advantage.
  • UAE healthcare or medical center experience is preferred.
  • Immediate availability is preferred.

Employment and Compensation

  • The role is full-time.
  • Pay is AED 4,000 to AED 5,000 per month.

Workplace

  • Work is performed in person at the medical center.

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