Student Systems Business Analyst
Role Overview
Business Analyst role in the Student Systems team, supporting a programme of technology-enabled business change.
The team configures, develops, manages, and maintains the student record system, SITS, and its integrations with other business systems.
Projects and service improvements support the student lifecycle from application through graduation.
Key Skills for This Role
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Team and department
The Student Systems team sits within the Directorate of Student Education and Experience at the University of York.
The directorate provides administrative, academic, and advisory services supporting student experience, learning, development, and success.
The team collaborates with students, colleagues, and external partners.
Role overview
Business Analyst role in the Student Systems team, supporting a programme of technology-enabled business change.
The team configures, develops, manages, and maintains the student record system, SITS, and its integrations with other business systems.
Projects and service improvements support the student lifecycle from application through graduation.
Responsibilities
- Work with stakeholders, service owners, end users, and development teams to understand business problems and elicit requirements.
- Analyze process and data flows, develop solution options, and translate business needs into technical delivery frameworks.
- Lead requirements elicitation and solution validation.
- Support user acceptance testing and service transition.
- Guide stakeholders through prioritisation and manage project risks.
- Oversee work assigned to external suppliers or consultants.
Skills, experience and qualifications
- Sound understanding of the student lifecycle and student record data principles.
- Experience contributing to or leading business analysis with a range of stakeholders.
- Strong analytical and problem-solving skills, including communicating complex data to technical and non-technical audiences.
- Effective verbal and written communication, responsiveness to changing priorities, and ability to manage work and lead others.
- Level 3 qualification or equivalent professional experience.
Working environment
- The university describes flexible working arrangements and family-friendly support.
- The university describes itself as diverse and inclusive.
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