Student Finance Processor

Principal Duties & Responsibilities

• Strong working knowledge of company policies and procedures, federal TIV regulations, State Aid programs (where applicable) and school policies and procedures
• Accurately review student documents to complete the verification process
• Be a major resource for the team when further assistance is required due to extra workflow, answer policy questions, assist with additional side projects, etc.
• Utilize technical expertise by supporting staff-level employees by answering questions related to all student finance and institutional policies and procedures
• Participate in cross functional team meetings
• Participate in projects, committees, etc.
• Have a firm grasp of the various CVUE and workflow reports used to track contact and student progress. Assist in the continual development and Training of the general advising team
• Maintain departmental senior-level volume and QA standards
• Maintain all duties and responsibilities associated with a Student finance Processor.

Knowledge, Skills and Abilities, Competencies

• Able to work constructively and communicate effectively with students, faculty, administrators, and other constituents.
• Analytical and problem solving.
• Excellent interpersonal skills with customer service orientation.
• Strong oral and written communication skills.
• High ethical standards.
• Proficient knowledge of Excel and Word.
• Strong orientation towards high-volume, fast-paced, time sensitive business operations.
• Knowledge of admissions, student finance, retention, and placement procedures.
• Knowledge of internal control concepts and principles.
• Interpersonal Savvy
• Time Management
• Organizational ability
• Functional/Technical Expertise

Education and Experience: Minimum

Education and Experience: Preferred

What we offer*

• Salary Range between $19.23 and $28.00 per hour
• Paid time off
• Paid sick leave
• Paid holidays
• Comprehensive medical, pharmaceutical, dental, and vision benefits
• Health savings and flexible spending accounts
• 401(k) savings plan with company match
• Employee Stock Purchase Plan (ESPP)
• Company paid life insurance and disability insurance - subject to eligibility
• Company paid tuition assistance – subject to eligibility and approval
• Employee Assistance Program (EAP)
• Prenatal and adoption assistance
• Additional ancillary programs are available upon benefit enrollment eligibility
• *Most benefits apply to full-time employees. Some benefits apply to part-time employees as well. Benefits may vary by location and position and are subject to change at any time. Ask your recruiter for full details and information about eligible dependents .

Equal Opportunity Employer

Pay Range Legal Disclosure

• In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.

Requirements

• Able to work constructively and communicate effectively with students, faculty, administrators, and other constituents.
• Analytical and problem solving.
• Excellent interpersonal skills with customer service orientation.
• Strong oral and written communication skills.
• High ethical standards.
• Proficient knowledge of Excel and Word.
• Strong orientation towards high-volume, fast-paced, time sensitive business operations.
• Knowledge of admissions, student finance, retention, and placement procedures.
• Knowledge of internal control concepts and principles.
• Interpersonal Savvy
• Time Management
• Organizational ability
• Functional/Technical Expertise