Student Administration Officer

$114,301 - $123,092 salary package - includes base salary ($100,704 - $108,449 per annum), plus employer’s contribution to superannuation and annual leave loading

At TAFE NSW, we are dedicated to life-changing impact.

That’s why we offer world-class training and education that delivers the skills needed for the jobs of today and tomorrow.

Life-changing impact starts with an incredible team that sees their career as an opportunity to transform someone’s world. Whether that’s inspiring students, supporting each other, or helping our communities and industries flourish.

We live by TAFE NSW values: Customer Focus, Integrity, Collaboration, and Excellence. They define who we are, how we work and inspire our performance.

At TAFE NSW, you will discover a diverse, dynamic, and collaborative environment, where you can innovate, create value, and do meaningful work.

We provide you with tools and ongoing training and professional development, health and wellbeing programs, a 35 hour working week with a variety of flexible working options.

As a Student Administration Officer, you will play a key role in supporting the integrity and quality of student administration processes across TAFE NSW. You will coordinate academic completions, examinations, and the production of academic documentation, ensuring student records are accurate, secure, and compliant. Working in a fast-paced environment, you will provide expert advice to stakeholders, manage sensitive information, and contribute to the successful delivery of cyclical academic processes. This role requires strong attention to detail, sound judgement, and a commitment to delivering excellent customer service.

You are a highly organised administration professional with excellent attention to detail and a commitment to accuracy. You can effectively manage competing priorities, adapt to changing demands, and maintain high-quality outcomes under pressure. Your ability to analyse information, identify discrepancies, and handle sensitive records with discretion enables you to support compliance and data integrity. With strong communication and stakeholder engagement skills, you build positive working relationships and consistently deliver customer-focused solutions.

To find out more about the role, click to view the Role Description.

We are committed to creating a culturally safe and accessible workplace where dignity, trust, respect, and the promotion of diversity and inclusion are valued, so you can safely bring your whole self to work and connect with your community through our many diverse employee networks. If you require an adjustment in the recruitment process, please contact our Talent Acquisition Advisor listed below.

Your current resume

Response to one targeted question when prompted in the application form (max 300 words)

Targeted Question: Describe a time when you managed competing priorities while meeting compliance requirements. How did you decide what to prioritise, manage risks, and ensure outcomes aligned with policies and quality standards?

General recruitment and adjustment enquiries : contact Ashar Siddiqui, Talent Acquisition Advisor, via email [email protected] or 02 7921 2741.

Role-specific enquiries : contact Nicole Debenham, Manager Student Administration & Information via email [email protected] .

For support with preparing your application and understanding the recruitment process, visit our Application Process page, and explore the helpful resources available through I Work for NSW.

This is a child-related position. Successful candidates must hold a valid NSW Working with Children Check (WWCC) prior to commencing. TAFE NSW will also conduct an Australian National Criminal Record Check on the preferred applicant as part of the pre‑employment process.

To be eligible for a position at TAFE NSW, you must be an Australian citizen, a permanent resident of Australia, or a New Zealand citizen with a current New Zealand passport..

A talent pool, valid for 18 months, may be created for this position and used to fill future vacancies.