Student Accommodation Administrator

Experience of using computerised systems including database, internet and email

Experience of providing excellent customer service

An understanding of and willingness to observe confidentiality at all times

Ability to communicate with tact and diplomacy

Experience of administration in an education setting

Experience of working in an accommodation setting

Educated to Degree level or equivalent

Proactive engagement with personal and professional development within the role

Hours of work - The post holder will occasionally be required to work at weekends and evenings to take part in events. There are peak periods of service demand throughout the year, particularly during the weeks leading up to the beginning of the academic year in September. During such busy periods, when the demand for advice is at its highest, it may, it may not be possible for annual leave to be granted.

Location - There may be a requirement to work between the University campuses and Accommodation Sites

Manual Handling - Some aspects of the job will require lifting and carrying items and a large number of tasks are necessary to be completed walking and standing

This post is subject to a Basic Disclosure and Barring Service check.

Generous pension scheme (Local Government Pension Scheme/Teacher's Pension Scheme). This is a defined benefit pension scheme which pays members a secure income for life, post-retirement

Enhanced paid leave - 41 - 46 days depending on the role (Full Time) - more details here: https://apphub.bathspa.ac.uk/StaffBenefits

Family friendly policies including hybrid working, flexible work environment, on-site nursery, and a sector-leading enhanced maternity scheme

Employee Assistance Programme which offers access to on-demand GP appointments, wellbeing support and advice, and access to counselling

Transport schemes including Electric Vehicle Scheme and Cycle to Work

Wide range of discounts and financial benefits, accessed through and easy-to-use app