Strategy & Operations Manager (Courier Pricing)
Role Overview
Come and drive growth in a fast paced, dynamic business. This role is part of the APAC Marketplace team, which tackles some of the region’s most complex problems. These problems involve tough strategic decisions, requiring analytical rigour and close collaboration across Uber. For a tenacious truth seeker, looking to unlock the next wave of growth for all 3 sides of the marketplace, this is the team for you.
Make magic in the marketplace joining the team at the intersection of our Earners, Consumers and Merchants. The Courier Pricing team manages complex marketplace dynamics and is suited to a commercially minded operator who is keen to roll up their sleeves and put strategy into action. You will be responsible for analysing performance, defining strategy, executing high impact initiatives across the region, and partnering with engineering teams on new product rollouts. In doing so you will help millions of consumers in APAC add time back in their day with delicious food and critical conveniences and provide earnings opportunities to many hundreds of thousands more.
What You’ll Do
Lead strategic courier pricing projects: Own cross-market projects end to end - frame the problem, build the analysis, land the recommendation with leadership, and see it through implementation with country pricing and incentives owners.
Pricing models & forecasting: Build and improve models used to inform pricing decisions, including operational demand and supply forecasts
Product launches: Partner with Engineering, Policy and Safety teams on the design and launch of new courier pricing products and incentive constructs
Scale supply: Partner with Delivery Person acquisition teams in each country to ensure we are building adequate supply where and when we need it most, maintaining balance between demand and delivery people availability
Spend & experience tradeoffs: Recommend spend vs. experience tradeoffs, partnering with local Finance and Marketplace teams to strike the right balance between investment and consumer experience
Key Skills for This Role
Full Job Posting
About The Role
Come and drive growth in a fast paced, dynamic business. This role is part of the APAC Marketplace team, which tackles some of the region’s most complex problems. These problems involve tough strategic decisions, requiring analytical rigour and close collaboration across Uber. For a tenacious truth seeker, looking to unlock the next wave of growth for all 3 sides of the marketplace, this is the team for you.
Make magic in the marketplace joining the team at the intersection of our Earners, Consumers and Merchants. The Courier Pricing team manages complex marketplace dynamics and is suited to a commercially minded operator who is keen to roll up their sleeves and put strategy into action. You will be responsible for analysing performance, defining strategy, executing high impact initiatives across the region, and partnering with engineering teams on new product rollouts. In doing so you will help millions of consumers in APAC add time back in their day with delicious food and critical conveniences and provide earnings opportunities to many hundreds of thousands more.
What You’ll Do
Lead strategic courier pricing projects: Own cross-market projects end to end - frame the problem, build the analysis, land the recommendation with leadership, and see it through implementation with country pricing and incentives owners.
Pricing models & forecasting: Build and improve models used to inform pricing decisions, including operational demand and supply forecasts
Product launches: Partner with Engineering, Policy and Safety teams on the design and launch of new courier pricing products and incentive constructs
Scale supply: Partner with Delivery Person acquisition teams in each country to ensure we are building adequate supply where and when we need it most, maintaining balance between demand and delivery people availability
Spend & experience tradeoffs: Recommend spend vs. experience tradeoffs, partnering with local Finance and Marketplace teams to strike the right balance between investment and consumer experience
Basic Qualifications
- Experience - 3+ years in strategy, operations, pricing, analytics or consulting
- Analytics - experience dealing with complex data sets using excel/google sheets (SQL a plus) and proficiency with AI tooling to synthesise data-backed recommendations
- Problem solving - the ability to break down ambiguous problems by applying structure and using data-driven insights to solve them
- Ownership and delivery - demonstrated ability to work closely with cross-functional teams, plan and prioritise workstreams across multiple projects and complete tasks with a high attention to detail
- Ability to thrive in a fast-paced and ambiguous environment
Preferred Qualifications
- Experience in pricing
- Strong business acumen and ability to develop a deep understanding of complex business fundamentals & market dynamics
- Ability to go deep on technical domains and translate key insights to leadership in a compelling and easy to understand way
- Analytics - experience dealing with complex data sets using excel/google sheets (SQL a plus) and proficiency with AI tooling to synthesise data-backed recommendations
Responsibilities
- Lead strategic courier pricing projects: Own cross-market projects end to end - frame the problem, build the analysis, land the recommendation with leadership, and see it through implementation with country pricing and incentives owners.
- Pricing models & forecasting: Build and improve models used to inform pricing decisions, including operational demand and supply forecasts
- Product launches: Partner with Engineering, Policy and Safety teams on the design and launch of new courier pricing products and incentive constructs
- Scale supply: Partner with Delivery Person acquisition teams in each country to ensure we are building adequate supply where and when we need it most, maintaining balance between demand and delivery people availability
- Spend & experience tradeoffs: Recommend spend vs. experience tradeoffs, partnering with local Finance and Marketplace teams to strike the right balance between investment and consumer experience
About Uber
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Uber
Senior Strategic Operations Manager, GDP
New York City, USA
Manager, Account Management (Annual Plan)
London, GBR
Software Engineer II - FE
Bengaluru, IND
Senior Strategic Operations Manager, GDP
New York City, USA
Marketing Manager
Sydney, AUS
Manager, Planning and Compensation, Advertising
New York City, USA
Senior Associate, Commercial Operations, USC
New York City, USA
Senior Associate, Commercial Operations, US&C
New York City, USA