Strategy and Operations Senior Manager, Continuous Improvement
Role Overview
The Engineering, Enablement & Operations (EE&O) team enables the Microsoft Commercial Business to better serve every person and organization’s transformation and economic success.
We do this by designing and managing the systems, tools, and strategies that drive commercial excellence spanning compensation, performance insights, planning, skilling, and sales tools.
The EE&O Revenue Strategy team plays an important role in empowering every person in the Commercial Business to serve customers better by activating and transforming our commercial revenue engine.
Roles within our organization are built for people who thrive in complexity and want to shape how the business works at scale.
We are hiring a Strategy and Operations Senior Manager, Continuous Improvement , to lead initiatives that shape how the business plans, operates, and evolves.
By applying for this role, you will be considered for an opportunity that sits on our Planning Transformation, and Commercial Transformation team.
If you are interested in connecting strategy to execution while driving durable impact for the commercial business, we welcome your application.
This role will partner across teams to drive complex, cross-functional work forward.
The work may span larger multi-year transformations, field activation against those changes, and establishing rigor and operating mechanisms within sales teams to accelerate revenue.
In this role, you will bring sound judgment and point of view, define enterprise guardrails, resolve cross-organizational trade-offs, and influence senior stakeholders to deliver durable, scalable outcomes across segments.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more.
As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals.
Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Full Job Posting
Required Qualifications
- Bachelor's Degree in Business Administration, Marketing, Finance, Engineering, or related field AND 4+ years experience in business consulting, sales, sales operations, information technology (IT), account management, business development, marketing, IT field sales, or a related field
- OR equivalent experience
- 3+ years experience in Near Term Strategy (1–2 years out), Management Consulting, or Finance
Preferred Qualifications
- Master's Degree in Engineering, Business, or related field AND 8+ years process management, process execution, process optimization, or related experience (e.g., data analytics) OR Bachelor's Degree in Engineering, Business, or related field AND 12+ years process management, process execution, process optimization, or related experience (e.g., data analytics) OR equivalent experience
- OR Bachelor's Degree in Engineering, Business, or related field AND 12+ years process management, process execution, process optimization, or related experience (e.g., data analytics)
- Lean, Business Process Management Professional, Change Management (e.g., Prosci), Six Sigma, and/or Agile certifications.
- Experience leading commercial transformation efforts across sales, planning, revenue operations, or go-to-market functions.
- Experience driving continuous improvement through process optimization, workflow streamlining, and cross-functional change initiatives.
- Sales Strategy Enablement IC4 - The typical base pay range for this role across the U.S. is USD $106,400 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,600 - $222,600 per year.
- Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
- This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
- Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
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