Strategic Security Advisor

Build the Account Success Plan with customer executive sponsors, aligned to business objectives, threat landscape, prioritized workloads, and monthly credit burn plan

Design target-state security architecture mapped to the customer’s environment, risk appetite, and compliance obligations; track consumption vs. plan and trigger corrective plays when variance exceeds thresholds

Conduct security gap analyses, technology fingerprinting, and architecture reviews; design reference architectures and deployment blueprints for workload rollouts (XDR, identity, email, cloud security, exposure management)

Ensure rapid Time-to-Value (TTV) and delivery of a meaningful first security win

Identify expansion opportunities including credit top-ups, additional modules, and multi-year commitments based on realized value and security maturity progression

Lead monthly value reviews, QBRs, and EBRs linking telemetry, usage, and risk scoring to measurable risk reduction, architecture maturity, and business impact

Conduct security maturity and architecture assessments using industry frameworks (MITRE ATT&CK, NIST CSF, CIS Controls, Zero Trust Architecture) to evaluate posture and define future-state uplift

Design and facilitate security workshops: threat hunting, CTFs, tabletop exercises, and architecture deep-dives

Prepare value realization executive narratives, PR/FAQ-style briefs, and C-level decks tying platform outcomes to reduced business risk and ROI

Maintain renewal health (Green / Amber / Red) with actions, owners, and timelines anchored to architecture milestones; proactively build Get-well Plans including architecture remediation paths

Leverage telemetry-driven risk intelligence and predictive health scoring models

Convert successful customers into references, case studies, and technical whitepapers showcasing architecture transformation and security outcomes

Serve as the trusted voice across post-sales engagements, ensuring “one plan, one intake” across Customer Success, Support, Professional Services, and partners

Provide Product, Engineering, and Leadership with architecture-grounded insights on adoption challenges, integration gaps, and product roadmap input

Gross Revenue Retention (GRR)

Net Revenue Retention (NRR)

Platform and module attach rate

Security Value Realization and SOC Maturity Score for customers

Number / Size of Customer Success Qualified Leads (CSQLs)

Strong understanding of enterprise security architecture principles and frameworks (NIST, MITRE ATT&CK, Zero Trust) across hybrid, multi-cloud, and on-premises environments

Deep working knowledge in one or more enterprise security domains: SOC operations, SIEM/XDR, exposure and risk management, identity security, cloud security (CSPM, CWPP, CNAPP), email security

Ability to design reference architectures, integration blueprints, and deployment patterns mapping platform capabilities to customer requirements

Strong understanding of B2B SaaS and platform business models in cybersecurity, cloud, or infrastructure

Ability to translate telemetry and usage data into clear, actionable architectural insights and recommendations

Proven capability in building Success Plans, burn curves, and adoption roadmaps with an architecture-first lens

Strong inclination towards AI-first approach

Executive presence engaging with CISOs, security architects, IT, and business sponsors as a trusted security advisor

Consultative, architecture-driven, outcome-focused mindset – ‘why’ before ‘what’, ‘design’ before ‘deploy’

Structured communicator who simplifies complex security architectures into clear action plans

Strong cross-functional collaborator; calm and resilient during escalations and security incidents

Typically 10+ years in security consulting, cloud security, security architecture, incident response, or security leadership

Proven track record managing enterprise accounts with measurable impact on retention, expansion, and customer security outcomes

Experience designing or advising on enterprise security architectures including hybrid/multi-cloud environments, identity frameworks, and detection and response strategies

Experience running QBRs/EBRs connecting security architecture decisions to risk reduction and business value

Experience in automation and AI tool usage is strongly preferred

Experience working with partners, MSSPs, or MSPs is a plus

Certifications such as CISSP, CISM, CCSP, CRISC, or equivalent demonstrated experience in enterprise security architecture or advisory roles strongly preferred

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