Strategic & Digital Transformation Manager

Working Hours

Core Responsibilities

• Program Management for delivery of Digital Transformation Projects of Corporate and Institutional Banking
• Prepare and updates for Senior Management forum and committees
• Promotes and executes project plans to deliver the transformation strategy
• Assess business processes, identify areas of process improvements, and deliver process streamlining initiatives
• Design, configures and tests new processes and ensure that the same are incorporated in the application systems as per business requirements
• Derives and tracks Customer Experience KPI improvements and implements customer surveys Development and track customer journey SLAs and KPIs
• Guides and tracks cost and time savings
• Manages IT book of work to agreed ATP budgets
• Leads implementation of IT projects and ensures timely roll out
• Oversees systems analysis in system design and proposes solution architecture.
• Assesses with vendors for product updates, new product evaluation, future expansion plans and scheduling cost and quality management during execution of project involving vendors.
• Ensure risk mitigation be central to all initiatives. Actively raising MSIIs when necessary.

Qualifications and Experience

• Bachelor's degree in Business Administration.
• Around 5 years of experience with preferred 3 years in a relevant role.
• Prior experience on Digital Transformation or Strategy formation and delivery in a similar industry is preferred