Strategic Account Manager
Role Overview
The Strategic Account Manager for NAMER drives profitable growth across a portfolio of strategically important enterprise customers.
The role executes account growth plans, builds stakeholder relationships, generates and progresses pipeline, and expands the company's enterprise footprint.
The role coordinates with Presales, Delivery, Customer Success, and strategic partners to advance opportunities and deliver customer outcomes.
The position is intended for commercially ambitious professionals developing toward Strategic Account Director roles.
Key Skills for This Role
Full Job Posting
About the role
The Strategic Account Manager for NAMER drives profitable growth across a portfolio of strategically important enterprise customers.
The role executes account growth plans, builds stakeholder relationships, generates and progresses pipeline, and expands the company's enterprise footprint.
The role coordinates with Presales, Delivery, Customer Success, and strategic partners to advance opportunities and deliver customer outcomes.
The position is intended for commercially ambitious professionals developing toward Strategic Account Director roles.
Workplace
- The company describes its working model as remote-first, with flexible working hours.
Account development and selling
- Support multi-year account plans and maintain knowledge of customer structures, priorities, transformation programs, account health, and competition.
- Identify expansion opportunities across business units and technology domains.
- Generate pipeline through account-based engagement, lead discovery, build customer-specific business cases, and progress opportunities.
- Use MEDDPICC to qualify opportunities and maintain sales discipline.
- Build relationships across customer organizations, develop champions, and support access to economic buyers and executives.
Partners and commercial discipline
- Plan accounts with partners including Atlassian, GitLab, Harness, AWS, IBM, and Datadog; identify partner-sourced opportunities and support partner deal execution.
- Maintain CRM hygiene and opportunity data, and ensure forecast accuracy through qualification and pipeline management.
- Participate in account reviews, pipeline reviews, and QBRs; communicate risks, opportunities, and dependencies.
- Coordinate internal resources and manage opportunities from qualification through closure.
What we're looking for
- Experience in enterprise technology sales, consulting services, or software sales, with consistent commercial target achievement.
- Ability to generate and progress pipeline independently and manage complex, multi-stakeholder sales opportunities.
- Ability to connect customer solutions to business outcomes and conduct effective discovery.
- Experience building relationships across multiple customer organization levels.
- Commercial understanding of margins, deal structure, and value-generating pipeline.
- Strong written and verbal communication and commercial storytelling skills.
Nice to have
- Atlassian or comparable enterprise technology partner ecosystem experience is a plus.
- Exposure to Developer Experience, DevOps, Service Management, AI adoption, or cloud transformation is a plus.
- MEDDPICC or comparable sales qualification methodology, joint partner account planning, executive access, or services-led selling experience is a plus.
Working at Adaptavist
- The company describes generous paid time off, flexible working hours, MacBooks for employees, and additional home-office support for fully remote workers.
- The Time Away Policy includes paid leave for parents and extended leave for adoption, IVF, surrogacy, and certain health needs.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career