Strategic Account Director - Mexico City

We’re looking for a Strategic Account Executive that thrives in a highly autonomous environment. You’re product-minded, scrappy, and comfortable building your pipeline with some of the largest brands in the world. We have strong engineers on the team and the ability to aggressively support potential sales with customizations to close the deal.

In this role, you will

Develop a strategy to break into and close key strategic logos for Decagon

Develop deep, trusted relationships with key stakeholders at all levels of the customer organization (comfortable speaking to CX leaders, Product Leaders, and Operations Leaders)

Understand the customer's business, challenges, and strategic priorities to uncover new opportunities for expansion

Collaborate with internal teams (founders, deployment strategists, engineering, etc.) to deliver tailored solutions

Forecast and accurately report on pipeline and revenue

Develop and execute account plans to execute strategic deals

Provide feedback and insights to product and leadership teams to influence the company's roadmap

Maintain expert-level knowledge of the company's products, services, and industry trends

Expect moderate travel.

Your background looks something like this

7+ years of experience in strategic or enterprise sales

Proven track record of growing revenue and expanding business with large, complex accounts

Excellent communication, presentation, and negotiation skills

Strong business acumen and ability to speak the language of the C-suite

Consultative selling approach with a focus on value-based solutions

Ability to manage multiple stakeholders and cross-functional initiatives

Bachelor's degree or equivalent work experience

Even better if you have

Previous experience selling AI or customer support/experience software

Compensation

OTE MX$3,511,864 - MX$4,828,813 + Offers Equity