Store Supervisor
Skills
About This Role
Overview
Knot Bakehouse is currently looking for energetic and service-driven Store Supervisors to support the daily operations of our Dubai branch.
We are looking for candidates with strong experience in café, coffee shop, bakery, pastry, or casual dining environments who can lead front-of-house operations while ensuring excellent guest experience and smooth team coordination.
Key Responsibilities
- Supervise daily front-of-house operations and ensure smooth service flow
- Support the Restaurant Manager in overseeing the café and floor operations
- Lead and motivate service staff, baristas, and cashiers during shifts
- Ensure high standards of customer service and guest satisfaction
- Handle guest concerns professionally and efficiently
- Monitor cleanliness, hygiene, and presentation standards across the outlet
- Coordinate closely with kitchen, bakery, and barista teams
- Support staff scheduling, attendance monitoring, and shift organization
- Ensure proper handling of POS operations, cash handling, and order accuracy
- Assist in inventory monitoring, stock control, and minimizing wastage
- Ensure compliance with company standards and municipality regulations
Requirements
- Minimum 2–4 years of experience as a Restaurant Supervisor, Shift Supervisor, or Team Leader within cafés, coffee shops, bakeries, or casual dining concepts
- Strong background in fast-paced hospitality operations
- Experience in specialty coffee, pastries, desserts, or brunch concepts is an advantage
- Strong leadership and team coordination skills
- Excellent customer service and communication abilities
- Excellent English communication skills is a must
- Ability to work flexible shifts and manage busy operations
- UAE experience is preferred
- Candidates currently based in the UAE will be highly preferred
Preferred Background
Candidates from specialty coffee brands, artisan bakeries, trendy cafés, or lifestyle dining concepts will be highly considered.
You may also send your CVs to **hr@knotbakehouse.com**, with subject line "**Store Supervisor**"
***Only shortlisted candidates will be contacted.***
Application Question(s)
- What is your visa status?
- What is your notice period?
- How many years of F&B/Hospitality Supervisory experience do you have?
Experience
- Restaurant Supervisor/Shift In Charge/Team Leader: 2 years (Required)
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