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Store Manager

AutoZone
Sterling Heights, USA
Full-time
Manager
Onsite
Discovered 2 days ago

Full Job Posting

Qualifications

  • What we are looking for
  • Basic automotive parts knowledge.
  • Proven leadership experience with strong communication, decision-making, and sales-driving skills.
  • Demonstrates integrity, professionalism, and commitment to customer satisfaction
  • Thrives in fast-paced environments while driving operational excellence and team engagement.
  • Capable of fostering a positive work culture focused on development and results.
  • Proficient in managing, analyzing, and reconciling Profit & Loss statements
  • Ability to lift, load, and deliver merchandise with attention to safety and accuracy.
  • Flexibility to work evenings, weekends, and holidays as business needs arise.
  • You’ll Go The Extra Mile If You Have
  • Exceptional Communication: Strong people skills and effective communication in both Spanish and English.
  • Automotive Service Excellence (ASE) Certification preferred

Responsibilities

  • Leadership & Team Development
  • Recruit, supervise, schedule, train, and develop store personnel.
  • Assume responsibility for store operations and the commercial department in the absence of the Commercial Sales Manager.
  • Motivate employees to excel in their roles and enhance productivity.
  • Communication & Customer Engagement
  • Ensure clear and effective communication within the team.
  • Follow up on tasks and provide timely updates.
  • Address customer concerns professionally, turning complaints into compliments.
  • Operational Excellence & Safety Compliance
  • Conduct and review all opening and closing procedures.
  • Manage emergency situations and follow proper accident protocols.
  • Monitor and manage activities related to risk & safety management, ensuring a secure workplace with protective personal protective equipment (PPE) compliance.
  • Sales & Performance Metrics
  • Drive WOW! Customer Service, creating an outstanding shopping experience.
  • Maintain sales productivity, store appearance, and merchandising excellence.
  • Monitor cash flow, inventory, and security control to optimize profitability.
  • Analyze and reconcile Proft &Loss statements, tracking store performance.
  • Process & Team Collaboration
  • Delegate merchandising tasks efficiently, ensuring timely completion.
  • Provide performance feedback, conduct evaluations, and foster a culture of success.
  • Supervisory Responsibilities:
  • The Store Manager is the direct supervisor for all store-level employees.

Preferred Qualifications

  • Automotive Service Excellence (ASE) Certification preferred

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