About This Role
Lead daily store operations including opening/closing procedures, cash handling, and adherence to safety and loss-prevention protocols.
Drive sales performance and meet store targets through effective planning, staff coaching, and execution of promotional activities.
Recruit, train, mentor, and develop store team members to deliver high-quality customer service and achieve individual and store KPIs.
Ensure excellent in-store customer experience by monitoring service standards, managing customer feedback, and resolving escalations professionally.
Oversee visual merchandising and store presentation to maintain brand standards and optimize product placement for conversion.
Manage inventory, stock control, and replenishment processes; conduct regular stock counts and coordinate with supply chain to minimize shrinkage and stockouts.
Implement company policies, promotions, and operational initiatives; ensure compliance with local regulations and company procedures.
Prepare and submit regular reports on sales, staffing, inventory, and store performance; analyze metrics to identify opportunities for improvement.
Collaborate with regional management, marketing, and logistics teams to align store activities with broader business objectives.
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