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Store Manager
Pet Supermarket
Charlotte, USA
Full-time
Mid · 3–5 years experience
Onsite
Discovered 1 weeks ago
Full Job Posting
Locations(s)
- Charlotte, NC, USA
Requirements
- Experience, Education, Certifications (List minimum required to enter the role.) • Minimum 3- 5 years in a retail manager role or a minimum of 1 year in a Store Manager role • Enjoy working with and around animals. • College degree an asset Job Requirement • Ability to work a flexible work schedule which includes morning, evenings, weekends and/or holidays. • Ability to work a rotating schedule that includes the following: o 2 closing shifts per week o 1 full weekend (Saturday and Sunday) every period o Saturday or Sunday each week o 1 full weekend off every period if coverage permits. • Must work a minimum of 45 hours per week. • Must possess a valid driver’s license. • Access to a motor vehicle Physical Demands, Working Conditions and Effort of position: • Several duties require physical exertion and dexterity. Heavy lifting up to 55lbs required several times throughout a shift. • Majority of tasks do not require long periods of mental concentration. One notable exception would be inventory ordering. • Most of the time is spent on the selling floor, standing, or moving around. Active listening required when communicating / speaking with customers and employees. • Active observation required when merchandising the store. • Works in a relatively temperature-stable environment. • May occasionally need to work alone. • Accidental injuries from pets are possible. • Common injuries are slips/trips/falls and strains/sprains due to lifting. Competencies • Customer Focus: Build a store environment that consistently delivers exceptional customer experiences. Lead, model, teach and coach for consistent engagement according to our service and selling model. Establishes and maintains effective relationships with customers and gains their trust and respect. • Motivating Others: Creates a positive and inclusive environment that allows people to strive to do their best work; can assess each person’s skills and abilities and use it to get the best out of him/her/them; makes everyone feel his/her/their work is important and add value; inspires others by explaining the “why” and how it impacts the company priorities. • Drive for Results: Foster an environment in which associates are accountable for meeting and exceeding goals. Accountable for achieving and exceeding goals successfully within their location. Prioritizes, plans, and monitors performance to ensure desired results are achieved. Set expectations for self and team and steadfastly push self and others for results. Demonstrates sound judgement and decisions despite ambiguity at times. Ensures process and operational consistency and excellence. Hold leaders accountable to execute with agility and speed. • Interpersonal Savvy: Has the ability to adapt to change and collaborate well with others - up, down, and across, both inside and outside the organization. Demonstrate collaboration through transparency, follow through consistently on commitments despite obstacles and competing priorities. Uses diplomacy and tact; can diffuse even high-tension situations comfortably. • Talent Development: Develop the team through growth opportunities and real-time feedback; Promote an environment that allows the team to challenge and improve plans and think though creative ideas. Capitalize on teachable situations to offer insightful coaching in real time. Continually elevate talent with consistency. Is a good judge of talent; can articulate the strengths and limitations of people inside or outside the organization. Demonstrates personal commitment to development and champions companywide talent initiatives. • Time Management: uses his/her/their time effectively and efficiently; values time; concentrates on his/hers/their efforts on the more important priorities; gets more done in less time than others; can take on a broad range of activities. • Delegation: Clearly and comfortably delegates both routine and important tasks and decisions; broadly shares both responsibilities and accountability; tends to trust people to perform; lets direct reports finish their own work. • Building Effective Teams: Creates strong morale and spirit in his/her/their team; shares wins and successes; Ensures all team members understand their roles and goals and follow up on commitments made. Inspires associates to finish and be responsible for their work; defines success in terms of the whole team; Position associate talents to best align to work that is critical to driving growth; creates a feeling of belonging in the team. Environmental Factors/Physical Demands During employment, you may be given access to business information, customer and/or personnel information, and other company policies, which Pet Supermarket regards confidential and request you maintain such information confidential. While performing job duties, the employee is regularly required to have the ability to maintain open communication with customers, fellow employees, and upper management. Access, input, and retrieve information from the computer system. Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of his/her job such as typing, data entry, and vision to monitor, sitting/standing for extended periods of time, bending, reaching, kneeling, stooping, and maybe subject to lifting up to 40 pounds.
About Pet Supermarket
Retail1547 employeesFounded 1973
Pet Supermarket is a U.S. specialty pet-supply retailer serving pet parents through stores and online.
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