Store Manager

About us

As Store Manager

Store Operations & Sales

• Run all daily store operations, including opening/closing, staffing, and floor supervision.
• Own the store’s daily, weekly, and monthly sales results.
• Actively manage the sales floor to drive conversion, ATV, and UPT.
• Ensure stock availability, correct pricing, and accurate stock handling within the store.
• Maintain store standards, visual merchandising, and overall presentation at all times.
• Control the store level stock movement, counts, and documentation.
• Ensure strong loss prevention practices within the store.
• Investigate and report stock discrepancies.

Customer Experience

• Be present on the floor to lead customer experience by example.
• Handle VIP clients and complex customer situations.
• Ensure the team delivers a consistent luxury service experience every day.
• Follow up on customer feedback and take immediate action at store level.

Team Management

• Manage the store team on a daily basis, including scheduling and task allocation.
• Set clear daily priorities and expectations for the team.
• Conduct regular performance check-ins and address performance issues quickly.
• Create a positive, high energy working environment

Training & Onboarding

• Ensure new joiners complete the onboarding plan and understand store procedures.
• Support the team with day-to-day product updates and selling guidelines.
• Reinforce service standards and basic sales techniques on the floor.
• Identify skill gaps and flag training needs to the Retail Manager.
• What we offer
• Competitive salary with performance-based incentives;
• UAE visa and permits;
• Health insurance;
• Annual flight ticket allowances
• Growth and long-term development opportunities;
• Long-term perspective in a rapidly expanding, future-oriented organization;
• An engaging and challenging work environment with a motivated & professional team of specialists.

Requirement

• As an ideal candidate, you will have:
• A minimum of 5 years of relevant experience in managing retail stores within the UAE in luxury, watches, or jewelry;
• Ideally a relevant academic degree in Marketing, Business Administration, Management, or similar;
• Ideally relevant certification in sales, management, or project management from accredited providers;
• Outstanding communication skills in English;
• Outstanding communication skills in Arabic.