Store Associate

About The Salvation Army

Position Purpose

Operations

• Greet and assist customers and donors while providing courteous service and supporting store sales targets.
• Complete customer transactions accurately and follow policies for payments, refunds, voids, and holds.
• Process donations by loading, unloading, sorting, packing, hanging, pricing, and storing goods.
• Maintain inventory by retrieving, sorting, pricing, rotating, replenishing, and removing merchandise.
• Assist with store layouts, window displays, merchandise displays, and tidy maintenance.
• Monitor store activity and respond to customer product enquiries by phone or in person.

Health and Safety

• Maintain safe and clean conditions by clearing exits, cleaning spills, restocking shelves, and cleaning common areas.
• Follow the Occupational Health and Safety Act and Regulations and The Salvation Army's safety policies.
• Use precautions such as gloves when handling donations with unknown contents.

Work Location

• The position is located at the Leslieville Thrift Store at 20 Leslie St., Toronto, Ontario.

Working Conditions

• This is a permanent part-time position.
• The schedule may vary from week to week and includes weekdays and/or Saturdays.
• The role requires prolonged standing, frequent twisting, bending, crouching, and reaching.
• The role requires frequent lifting and carrying of up to 29 pounds.
• Safety shoes are required at all times in Store and DRC locations.

Education and Experience

• Some high school coursework is required, although alternative combinations of education and experience may be considered.
• A few months of experience in goods processing, distribution, or customer service is required.
• Cash-handling experience and experience with cash registers and related processes are required.
• Computerized work experience and product brand awareness are assets.
• Candidates need attention to detail, self-discipline, communication skills, and the ability to work independently and cooperatively.
• Successful completion of applicable screening and background checks is required.

Compensation

• The target hiring range is $17.60 to $21.03, with a maximum of $25.23.
• Placement depends on market conditions, internal equity, and relevant experience, skills, and qualifications.