Store Assistant

"You care about making a positive impact in the world.

You understand greatness requires thinking differently.

An inclusive and accepting work environment is important to you.

A job at IKEA is so much more than home furnishings.

Together, we work to make a better everyday life for the many.

It's the perfect fit if you want to contribute, grow, and share.

Join the team and start a better life for yourself."

• Locations

• Employment Types

• Permanent co-worker

• Department

• Full/Part Times

• Part Time

Candidate profile (text) - Default language IKEA Hammersmith are looking to welcome Store Assistants to our team.

Bring your passion for great customer service to IKEA as a Store Assistant.

You’ll help customers throughout their shopping journey while supporting fulfilment by picking orders, replenishing stock and keeping shelves full, tidy and ready for shoppers.

Your main area will be within the Customer and Fulfilment team, but you may also support other parts of the store as operational needs require.

• The Start Date of employment will be 13th December 2026.
• Competitive hourly rate of £14.80 per hour.

The available contracted hours are as follows:

• 30 hours per week, working 5 days per week, including day shift, evenings and three in four weekends.
• The operating hours of this role are between 06.30 and 22:00.
• We can discuss flexibility to match your life and our business needs during the interview.

Our co-workers bring unique ideas and skills to work every day, and we offer a variety of benefits that suit their and their family's everyday needs.

• 15% IKEA discount & discount portal helping you save £100’s on High-street retailers.
• Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans.
• iBenefits – Rewards & discount portal.
• Free healthy meal option, salad bar, fruit and hot/cold drinks.

...as well so much more! https://www.ikea.com/gb/en/this-is-ikea/work-with-us/why-work-with-us-because-a-job-with-us-is-so-much-more-than-a-job-pub1969c310/

• Previous experience in replenishment or customer service is an advantage, but not essential.
• Comfortable working at pace while maintaining accuracy and attention to detail.
• You have a positive approach, enjoy working on different tasks throughout the day, are enthusiastic about being part of the team and can work without supervision.
• You are computer literate and able to work with technology.
• You prioritise and organise your own work to make efficient use of the time available with great attention to detail.
• You have a customer-first mindset and enjoy the versatility of working in a different area each day, making the customer feel valued and supported in everything you do.

• Able to pick, pack and prepare customer orders accurately and efficiently and are willing to carry out physically active tasks, including lifting and moving products safely.
• You provide an inspirational shopping experience for our customers working across various departments throughout the day, supporting customers to find the right solutions for their life at home.
• Enjoys creating positive customer experiences by communicating clearly and courteously, listening carefully to understand and resolve queries, and remaining calm and professional in a fast-paced environment.
• You support sales by ensuring your areas of responsibility are clean, fully stocked, all products priced, well presented and easy to shop. Some products may involve heavy lifting.

It takes the diversity of thought, background, and culture to make great ideas a reality.

We welcome candidates from all walks of life, including those with disabilities, to join us, and feel valued in the workplace.

Come see the wonderful workday where we create a better everyday life for the many

Let us know if you require any adjustments to be made during the interview process as soon as possible.

• Please attach an updated CV with your application so we can get to know you better.
• Shortlisted candidates will be invited to complete an on-demand video interview.
• Candidates successful until this point will be invited by email to attend a face to face interview with a member of the hiring team.

We understand not everyone will move forward, but we promise to keep you informed either way.

As IKEA Hammersmith is part of our IKEA London City stores, the induction for this role will take place at IKEA Oxford Street.

Please let us know at your earliest convenience if this will be challenging for you to attend on the 12th December 2026.

For any advice or support, email [email protected] and I will be happy to help!

Why you will love us

From the deep forests in Sweden, we have spread our culture and values around the world.

At the heart of our offer are our beautiful home-furnishing products and solutions, made with care for our planet, reaching millions of customers.

At the heart of our business, are our wonderful co-workers representing diversity in all dimensions and passionate for life at home.

We all contribute with our uniqueness and we want to grow and develop together.

Our vision, “to create a better everyday life for the many people” inspires and guides us in everything we do.

This is IKEA.

What we all have in common

• Living our values
• Being your unique self, while respecting and including others
• A passion for home furnishing
• Performing & delivering while learning & developing
• Having fun!