Staff Technical Program Manager

Role overview

Responsibilities

• Own and drive large cross-organizational programs across multiple teams, products, and technical areas.
• Develop program frameworks and methods that support goals across teams and leadership.
• Lead initiatives by clarifying priorities, enabling execution, and providing ongoing stakeholder transparency.
• Guide and coach team members while enabling empowerment and accountability.
• Align leadership, partners, and stakeholders through replans, scope changes, and business pivots.
• Identify and mitigate risks, developing contingencies in view of program goals and challenges.
• Incorporate organizational priorities into program strategy, planning, and delivery.
• Mentor less senior TPMs and improve team effectiveness and throughput.
• Promote continuous improvement and agile practices, bringing data-driven proposals to leadership.

Minimum qualifications

• 8+ years of Technical Program Management experience, including Senior or Staff-level work on large-scale, cross-organizational SaaS programs.
• Experience navigating interdependencies, product and engineering alignment, engagement models, communications, and change management.
• Experience delivering programs end to end, from inception through General Availability and go-to-market.
• Broad technical understanding, including product functionality, fundamental security concepts, and customer value.
• Experience advising and aligning with leadership and mentoring less senior TPMs.
• Strong communication, leadership, influence, conflict resolution, and ability to work through ambiguity and competing priorities.
• Bachelor's degree or equivalent experience.

Preferred training

• Training in Agile and Scrum is preferred.

Salary

• Annual base salary range in Canada is CAD $131,000–$180,400; actual salary depends on skills, qualifications, and experience.
• Equity, bonus, and benefits may also be provided in accordance with applicable plans and policies.

Workplace experience

• The company describes an in-person onboarding experience; this does not specify the ongoing work arrangement.