Staff Technical Program Manager - Program Management (Tech)

About the role and team

Leading in a high-growth environment means setting direction in motion, not waiting for perfect conditions. As a Staff Technical Program Manager, you will lead the charge in building and scaling complex, enterprise-grade technical systems. You will own the end-to-end execution of high-impact technical programs that power critical infrastructure and strategic initiatives for global customers.

This is a mission-critical role at the intersection of engineering excellence, global operations, and enterprise success. You will navigate a high-stakes, fast-moving environment where you will make decisions with imperfect information and stay resilient through the complexities of multi-regional execution and intricate data pipelines. This role is for a strategic operator who thrives in agile environments, where speed and creative problem-solving are paramount. If you lead with clarity and are motivated to build scalable solutions—this is where you will make an impact.

What you’ll do

• Own the end-to-end execution of large-scale, cross-functional technical programs across multiple platforms and domains.
• Build trusted partnerships with executive-level clients and internal stakeholders, translating complex requirements into scalable workflows with clear SLAs and KPIs.
• Solve operational and technical bottlenecks in real-time—including resource constraints, technical drift, or vendor performance issues—ensuring program success despite high ambiguity.
• Influence the long-term technical roadmap, partnering with Product and Engineering to implement automated systems and real-time quality feedback loops.
• Establish and scale global governance frameworks, including performance monitoring, risk mitigation, and root-cause analysis to maintain high-level precision and reliability.
• Oversee multi-million-dollar budgets and global vendor ecosystems, ensuring organizational spending aligns with business priorities and strict delivery timelines.

Basic Qualifications

• 7+ years of experience in technical program management or engineering operations.
• At least 3 years of experience leading large-scale technical programs or complex field operations.
• Proven track record of shipping cross-functional programs across multiple organizational groups (technical, business, and product).
• Experience owning a division-level budget with accountability for spend across multiple teams.
• Demonstrated leadership in identifying and resolving inconsistencies or overlooked issues at an organizational level.
• Experience shaping technical roadmaps and guiding strategic thinking across multiple product domains to solve customer problems.
• Experience presenting complex technical and operational topics to executive-level audiences.
• Experience scaling organizations through the creation of implementation playbooks and mentoring others on communication and leadership.
• Bachelor’s degree in Computer Science, Engineering, Data Science, or a related technical field (or equivalent professional experience).

Preferred Qualifications

• Master’s degree in a technical or business discipline.
• Direct experience with system evaluation, data-driven decision-making, or automated technical pipelines.
• Familiarity with industry-standard project management and analytical tools (e.g., Jira, SQL, Tableau, or equivalent).
• Experience delivering multi-regional programs involving complex logistics or integrated technical systems.
• Ability to thrive in fast-paced, agile environments and manage hands-on technical challenges.

Responsibilities

For Sunnyvale, CA-based roles: The base salary range for this role is USD $211,000 per year - USD $234,000 per year.

You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits.