Staff Technical Program Manager, Cloud Availability

Crusoe is looking for a Senior Technical Program Manager to own program execution for cloud availability — the maintenance windows, host patching, network switch upgrades, and incident management work that keeps our GPU infrastructure running reliably for customers.

This role sits with an engineering team that manages system uptime and infrastructure SLAs and has not historically worked with a TPM function, so the right candidate earns credibility through technical depth and execution rigor rather than process alone.

You'll drive planning and execution of maintenance windows that balance minimal customer disruption against critical hardware and firmware updates, coordinate cross-functional response during major incidents, and build the lightweight frameworks that bring predictability to an operationally complex environment.

This is a hands-on, individual-contributor role for someone who wants to be personally in the room for incident calls and switch upgrade planning, not managing from a dashboard