Staff Technical Program Manager

Key Responsibilities

• ● Foster a culture of accountability, ownership, and collaboration
• ● Lead large, complex technical programs from planning through delivery independently
• ● Influence roadmap priorities by aligning stakeholders on objectives and outcomes
• ● Coordinate across engineering, product, and business teams to manage dependencies and ensure timely execution
• ● Facilitate cross-pod collaboration and alignment to maintain delivery momentum
• ● Proactively plan for and mitigate risks, evaluating alternatives, quantifying trade-offs, and structuring communication plans
• ● Apply Agile methodologies for iterative delivery, adaptive planning, and continuous improvement
• ● Coach teams on Agile best practices and foster high Scrum maturity
• ● Maintain sprint cadence and rigor through reviews, retrospectives, and OKR alignment
• ● Drive pod-level accountability for JIRA hygiene, analytics reporting, and milestone tracking
• ● Ensure data-driven decision-making using clear metrics, dashboards, and visual progress reporting
• ● Regularly communicate program updates, decisions, and risks to leadership concisely and visually
• ● Continuously improve internal processes to enhance team efficiency and delivery velocity
• ● Act as a mentor for junior TPMs and team members to scale program management maturity
• Skills & Attributes for success:
• ● Deep technical understanding of scalable systems, with the ability to dive into architecture reviews, ask second-order questions, and push for scalable, resilient solutions
• ● Highly structured thinker with the ability to break down ambiguous goals into executable plans, identify blind spots, and push for clarity in both direction and detail
• ● Strong grasp of risk/reward tradeoffs, and comfort operating in fast-moving, high-stakes environments with shifting priorities and evolving context
• ● Exceptional communicator, skilled in managing stakeholder expectations and aligning diverse teams on shared timelines, goals, and impact
• ● Strong program management experience managing cross functional initiatives end to end and driving influence without authority
• ● Strong experience leading complex cross-functional programs involving AI/ML and GenAI systems at scale.
• ● Should have deep technical understanding of AI platforms, execution rigor, stakeholder management, and the ability to drive AI initiatives from strategy to production.
• ● Experience with LLMs, AI infrastructure, model lifecycle management, and scalable delivery processes is highly preferred.
• ● Expertise in Agile frameworks (Scrum, SAFe) and tools like JIRA, Confluence
• Preferred education & qualification:
• ● A Bachelor's/Master’s degree with a minimum of 12 years of experience, including 5 to 8 years in a Program Management role within the consumer technology sector