Staff Software Engineer

Company

Role Summary

AI-Native HR Capabilities

• Build agentic capabilities across the employee lifecycle, including intent interpretation, multi-step reasoning, tool invocation, and user-authorized actions.
• Develop guided service selection, natural-language case creation and enrichment, case status, change handling, triage, routing, and deflection.
• Support payroll and benefits inquiries, eligibility and entitlement questions, and agent-driven onboarding, transfer, and offboarding events.

Autonomous Workflows

• Decompose HR processes into executable steps and decision points.
• Define where autonomy is appropriate, where human checkpoints are required, and how exceptions, retries, and hand-back are handled.
• Require structural human decision points for changes to pay, employment status, restricted records, employee relations, and investigations.

Instructions and Tools

• Write, structure, and version system instructions, role definitions, tool descriptions, guardrails, and escalation paths.
• Maintain shared instruction and tool-description surfaces under code review, source control, and regression coverage.
• Provide upgrade-safe extension points and versioning discipline because customers configure and extend the product on their own instances.

Evaluation and Testing

• Design and operate evaluations using golden datasets and multi-turn conversation suites.
• Use model-as-judge scoring calibrated to human review, CI gates, and drift detection to make changes safe.
• Treat automated evaluation as a first-class engineering activity for nondeterministic behavior.

HR Data and Correctness

• HR workflows require accuracy for payroll, benefits, leave, statutory entitlements, and jurisdiction-specific policies.
• Access boundaries must be enforced in retrieval and tool layers so users cannot receive records they are not entitled to read.

Requirements

• Own AI design decisions across the HR Service Delivery domain at IC4 scope.
• Own the correctness of capabilities that ship, whether produced by a person or an agent.
• Treat agent instructions, tool descriptions, guardrails, and escalation paths as versioned engineering artifacts under code review and source control.
• Design correctness and access boundaries for sensitive HR data and restricted records.