Staff Representative - Component Repair

Role Overview

Job Responsibilities

• Manage aircraft component repair order release, repair activity, and invoice processing.
• Monitor supplier performance against contractual turn-time, quality, and cost metrics.
• Ensure component repairs and documentation comply with approved work scope and UAL and FAA requirements.
• Act as the primary vendor-facing contact for repair agencies and suppliers.
• Process transactions for repair orders at third-party facilities and monitor spare-parts ownership.
• Review repair orders and invoices and manage price quotes and work scope to maintain contractual pricing.
• Enforce supplier performance guarantees, turn-time, and quality requirements.
• Coordinate scrap activities and component reliability corrective-action strategies with Engineering.
• Support daily operational requirements for internal and external customers.
• Find and establish repair sources and support repair-order warranty and remedy claims.

Minimum Qualifications

• Bachelor's degree or related experience in business, supply chain, or engineering.
• At least 2 years of experience.
• Basic Microsoft Office and Excel skills.
• Basic data-analysis, spreadsheet, and task-management skills.
• Strong written and verbal communication skills.
• Fluent written and spoken English.
• Order-management experience.
• Strong negotiation and business relationship management skills.

Preferred Qualifications

• Aviation-related bachelor's or master's degree.
• Aviation supplier-management or production-control experience.
• Practical aircraft component repair-management experience.
• Six Sigma, CSCP, PMP, or equivalent certification.
• Advanced Microsoft Office skills, including VBA.
• Knowledge of aircraft maintenance practices and regulatory requirements.
• SCEPTRE or SQL knowledge.
• Advanced analytics, including statistical analysis or ROI calculation.
• Project-management skills or tools such as Microsoft Project.
• Experience using AI tools such as Microsoft Copilot, ChatGPT, Gemini, Claude, or Perplexity for work efficiency.

Employment Terms

• The position is offered on local terms and conditions.
• Employment visa sponsorship and expatriate assignments are not offered.