Staff Product Manager
Role Overview
The team owns the core of Chargebee's billing platform: the mission-critical system of record that 6,500 customers across the globe rely on to run billions of dollars in revenue.
Customers range from startups to global enterprises, across B2B and B2C, and diverse go-to-market motions including PLG, SLG, and reseller, all billing on the same core platform.
Key Skills for This Role
Full Job Posting
About Chargebee
Chargebee is a subscription billing and revenue management platform powering fast-growing brands including Calendly, Hopin, Pret-a-Manger, Freshworks, Okta, and Study.com.
Thousands of SaaS and subscription-first businesses process over billions of dollars in revenue every year through the Chargebee platform.
Headquartered in San Francisco, USA, with 500+ team members working remotely throughout the world, including India, the Netherlands, Paris, Spain, Australia, and the USA.
Chargebee has raised over $480 million in capital, funded by Accel, Tiger Global, Insight Partners, Steadview Capital, and Sapphire Ventures.
About the Team
The team owns the core of Chargebee's billing platform: the mission-critical system of record that 6,500 customers across the globe rely on to run billions of dollars in revenue.
Customers range from startups to global enterprises, across B2B and B2C, and diverse go-to-market motions including PLG, SLG, and reseller, all billing on the same core platform.
About the Role
We are looking for a Staff Product Manager with a platform mindset to own Billing and Subscription Management, one of Chargebee's most foundational product areas.
You will lead the evolution of the core billing platform, making it more flexible, scalable, and intelligent.
The work balances supporting thousands of existing businesses with urgent, high-stakes requirements while evolving the platform for AI-native monetization models, reimagining billing workflows, and creating better customer experiences.
What You'll Do
- Shape the roadmap: understand customer requirements, market needs, competitive movements, and emerging trends; synthesize these into clear themes that inform and prioritize the roadmap.
- Drive cross-functional execution: core billing workflows span multiple modules and teams; partner closely with Engineering, Design, and dependent squads to drive execution with clarity and alignment.
- Make hard prioritization calls: navigate competing priorities, make clear trade-offs, and communicate decisions effectively with stakeholders.
- Reimagine billing with AI: drive innovation across core billing workflows by exploring what is now possible with AI and translating those possibilities into meaningful customer value.
- Build for flexibility and scale: understand complex billing scenarios and apply a platform mindset to ensure capabilities flexibly support a diverse customer base.
What You'll Bring
- 8+ years of experience in B2B enterprise product management; experience with billing is highly desirable.
- High agency: operate as the product anchor for your charter, driving cross-functional alignment and owning outcomes end to end.
- Technical fluency: understand system design concepts and APIs well enough to collaborate effectively with senior engineers and make architecture-aware product decisions.
- Collaborative mindset: thrive in a highly collaborative environment and enjoy working across teams to solve complex problems.
- AI-first mindset: excited by the productivity and process improvements that new AI tools can unlock for product management and product development.
- Structured and data-driven: break down complex problems, go deep into the details, and make decisions grounded in data.
Why This Role Matters
- Work on a mission-critical platform at truly global scale, supporting billions of dollars in processed revenue; decisions directly influence thousands of businesses.
- Work alongside a highly talented team of experts shaping the billing and monetization landscape for a category-leading product.
- Build the infrastructure for what's next in billing, monetization, and AI-powered business models.
We are Globally Local
With a diverse team across four continents and customers in over 60 countries, you work closely with a global perspective right from your own neighborhood.
We value Curiosity
We believe the next great idea might just be around the corner and create an ecosystem that fosters a desire to seek out hard questions and figure out answers.
Customer! Customer! Customer!
Everything we do is driven towards enabling our customers' growth, adding real value to a real business problem.
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