Staff Partner Engineer
Collaborate with product and engineering teams to implement innovative payment solutions, drive customer integration, and manage project delivery effectively.
Skills
About This Role
What You Ll Do
- Partners closely with Ripple's Product and Engineering teams to bring new products and features to market and on collecting, refining, and prioritizing customer requirements
- Handles mid-sized customers and partners independently
- Serves as the functional and technical specialist to achieve the business objectives of both customers and partners and Ripple
- Drive the design, deployment, and successful usage of new solutions
- Breaks down project objectives into appropriate and manageable tasks and achievements, assembles and guides both internal and external resources on their execution and progress of the work
- Responsible for the entire delivery life cycle, starting from training, conducting meetings, testing configurations, and launch support
- Guide customers/partners to achieve maximum benefits from their implementation
- Travel to customer and partner locations when work related travel resumes (20-30%)
What You Ll Bring
- 8+ years of IT/software proven experience
- Working in software solutions and delivery with major global organizations and industry groups
- Ability to enable real-world, global use cases with new technologies and innovative thinking
- A strong understanding of network principles and design, and an appreciation of financial services networks
- Has a full understanding of the wider market dynamics, challenges, and technological advancements surrounding Ripple and its customers/partners to enable insightful problem solving
- Excellent team-working and interpersonal skills, able to build trust and confidence among customers, suppliers, partners, and colleagues
- Driving customer/partner software integration engagements as the go-to person/face of the organization
- Proactive, able to enthuse and lead others and generate energy and momentum
- Ability to analyze and resolve technical issues at a network, database, and/or application
- Hands on experience with software development (ideally writing production code)
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