Staff Cloud Engineer - Craft Education

What You'll Bring

Experience in Lieu of Education

Bonus Points

Qualifications

• Bachelor's Degree in Information Technology or a related field.
• 9 years of prior relevant experience.
• Expertise with the standard software development life cycle (SDLC) and Agile/iterative methodologies.
• Expertise implementing AWS services in a variety of distributed computing environments.
• Experience with highly available and fault-tolerant enterprise and web-scale software deployments.
• Expertise in infrastructure automation through DevOps scripting (e.g., Shell, Python, Node.js, Ruby, PowerShell).
• Strong Linux and Windows systems administration experience in cloud (AWS, Azure, Google Cloud) or virtualized environments.
• Experience leading cloud operations, including monitoring, alerting, notification management, and operational assurance.
• Experience scripting and programming in Bash, Java, and Node.js.
• Understanding of DevOps, Scrum, and ITIL concepts.
• Understanding of virtualization and containerization technologies.
• Experience with GitFlow workflows and continuous integration tools such as Jenkins or Travis CI.
• Experience with configuration management tools such as Chef and SaltStack.
• Experience using monitoring tools such as New Relic, Nagios, CloudWatch, or IPMonitor.
• Experience working directly with customers and business stakeholders to design cloud infrastructure solutions while evaluating risks, tradeoffs, and best practices.
• Ability to lead the design, development, and deployment of business-critical software and infrastructure at scale.
• Strong analytical, communication, and technical documentation skills.
• Self-starter who can work independently while contributing effectively within a collaborative team environment.
• Strong customer service mindset and service-oriented approach.
• Experience in Lieu of Education
• Equivalent relevant experience performing the essential functions of this role may substitute for education requirements. Generally, equivalent relevant experience is defined as one year of experience for one year of education and is at the discretion of the hiring manager.
• Strong experience supporting distance education or distance learning environments.
• Expertise in at least one modern programming language.
• Expertise in cloud cost optimization strategies and serverless technologies such as AWS Lambda.
• Experience integrating cloud services with on-premises technologies from Microsoft, IBM, Oracle, HP, SAP, and similar enterprise platforms.
• Expertise with compliance and risk management requirements, including security, PCI, privacy, SOX, and HIPAA.
• Strong proficiency with JSON and YAML.
• This position requires occasional travel of up to 20%, including required attendance at designated company summits (typically one to two per year). Additional travel may include conferences, visits to company locations, and other business-related events as needed. Additional travel may be assigned as needed to support business requirements.
• Position & Application Details
• Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave.
• How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.
• Additional Information

Preferred Qualifications

• Bonus Points

Responsibilities

• Lead the design and implementation of scalable cloud architectures and enterprise-grade solutions.
• Supervise and contribute to the development, optimization, and deployment of Apache Spark workloads and cloud technologies.
• Research, analyze, and solve complex business and technical problems.
• Monitor job performance and optimize Spark SQL queries to improve efficiency and system responsiveness.
• Build and maintain automation for software deployment, infrastructure provisioning, and operational workflows.
• Proactively identify and resolve operational issues before they impact system performance and reliability.
• Partner with technical and non-technical stakeholders to communicate solutions, drive initiatives, and continuously improve reporting, analytics, automation, and production support processes.