SRE for API GW and Microservices

We re looking for a talented Site Reliability Engineer (SRE) to keep our systems running smoothly, reliably, and at scale.

Through smart automation, deep observability, and a calm head in a crisis, you ll help us balance speed, compliance, and stability, working alongside DevOps, Cloud, Quality Engineering, and Product teams to drive continuous improvements in performance, security, and resilience.

You ll play a key role in enhancing reliability, accelerating delivery, and ensuring seamless digital experiences for Banking customers.

Define and implement SLIs / SLOs and error budgets for business-critical digital banking services.

Build actionable observability (metrics, logs, traces, dashboards, and alerts) using Dynatrace, Prometheus, Grafana, and ELK, while reducing alert fatigue.

Leverage AI-driven insights and anomaly detection (Dynatrace Davis AI or equivalent AIOps platform) to proactively predict and resolve reliability issues before impact.

Lead incident management from on-call triage and root-cause analysis to blameless postmortems with actionable follow-ups.

Improve deployment safety with robust rollout / rollback strategies, canary and blue-green deployments, and production readiness reviews.

Support and optimize microservices-based architectures, ensuring service reliability, scalability, and inter-service resilience.

Conduct capacity planning, performance tuning, and resilience testing, optimizing for both reliability and cost efficiency.

Automate operational toil from runbooks and remediation scripts to proactive health checks and self-healing workflows.

Collaborate with DevOps to embed reliability gates and validations into CI / CD pipelines (GitHub Actions, Jenkins, GitLab CI / CD or Azure DevOps).

Own and evolve the observability and AIOps stack, driving intelligent automation and predictive alerting capabilities.

Maintain high-quality documentation, playbooks, and operational standards across environments.

Ensure operational compliance and security alignment with internal controls and regulatory standards.

Analyze system performance, availability, and cost data to continually optimize operations.

Provide reliability support and escalation guidance for critical production systems during major incidents.