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Sr Technical Automation Program Leader

Quest Diagnostics
Clifton, USA
Full-time
Senior · 10+ years experience
Onsite
Discovered 5 days ago
Communication

Full Job Posting

Qualifications

  • Basic Qualifications
  • Education: Bachelor’s degree in Engineering, Computer Science, or a related technical field.
  • Experience: 10+ years of automation, robotics and hardware engineering experience.
  • Direct Team Engagement: 7+ years of working directly with engineering teams.
  • Ambiguity & Speed: Experience delivering products against plan in a fast-paced, multi-disciplined, distributed-responsibility, and highly ambiguous environment.
  • Project Portfolio: Experience managing multiple projects in parallel through prioritization, planning, task delegation, and critical path management.
  • Communication & Travel: Exceptional written and verbal communication skills to speak with technical and non-technical audiences, and the flexibility to travel up to 30% for on-site support.
  • Preferred Qualifications
  • Strategic Planning: Proven track record of developing business cases, financial models, and strategic scaling roadmaps for multi-million dollar technology investments.
  • Product Lifecycle: 7+ years of full product lifecycle experience, specifically taking custom or commercial off-the-shelf robotics solutions from prototype to high-volume production.
  • Technical Depth: Experience in the mechanical or controls field, or direct experience with robotics work cells and their control systems.
  • Regulatory & Infrastructure: Basic fundamental knowledge of mechanical and electrical design to channel dependencies with partner teams in Manufacturing Test, Reliability, Sourcing, Hardware Quality, Safety, Compliance, EMC, Firmware, Security, and Networking.
  • Certifications- Bonus: 3+ years of program/project management experience or a Project Management Professional (PMP) certificate or MBA degree.
  • 10+ years of automation, robotics and hardware engineering experience.

Responsibilities

  • Strategic Opportunity, Business Case & Piloting
  • Ideation & Opportunity Discovery: Proactively analyze laboratory workflows across the enterprise to identify bottlenecks, labor constraints, and high-volume manual processes where robotic or automation technology can drive significant value.
  • Business Case Development: Build comprehensive financial and operational business cases (including ROI, payback periods, throughput gains, and risk assessments) to secure executive sponsorship and funding for new automation initiatives.
  • Pilot & Proof of Concept (POC) Leadership: Design, launch, and lead pilot programs and POCs in select laboratories to validate technical feasibility, refine operational workflows, and gather baseline performance metrics.
  • Enterprise Scaling Strategy: Develop and execute the strategic roadmap to industrialize and scale successful pilot technologies seamlessly across Quest’s broader laboratory network (including legacy RBUS, EUBs, and NextGen facilities).
  • Engineering Delivery & Lifecycle Management
  • Cross-Discipline Program Delivery: Lead the effective and efficient delivery of System and Hardware Product Development programs, working closely with automation vendors, IT, and procurement teams.
  • Schedule & Lifecycle Management: Develop and manage complex project schedules across all hardware disciplines, including Mechanical, Electrical, IT, Integration to LIS, Firmware, Safety, Regulatory, and HW Test Engineering.
  • Goal Definition & Performance: Partner with Operations teams, Procurement, System Reliability, IT, and other key stakeholders to define clear project goals that improve performance, reduce cost, and reduce installation cycle time.
  • Technical Decision Drive: Drive consensus on technical decisions across engineering groups and ensure appropriate resources are employed to deliver high-quality, maintainable systems.
  • Collaboration, Vendor & Field Support
  • Solution Integration: Collaborate cross-functionally to support solution development and system integration, including complex hardware/software integrations.
  • Requirements Decomposition: Lead the partnership between Enterprise Automation, third-party automation vendors, and internal IT to develop and decompose comprehensive functional requirements.
  • Field Support: Triage, prioritize, and execute against incoming field requests for enterprise automation support.
  • Cross-Functional Liaison: Serve as the primary liaison between Systems Engineering, Software Engineering, Deployment Engineering, Solutions, Manufacturing & Supply Chain, Customer Support, and various program verticals.
  • Risk, Execution & Communication
  • Risk Mitigation: Identify, assess, track, and mitigate issues and risks at the program level to keep critical path timelines on schedule.
  • Project Documentation: Create, maintain, and disseminate project information, status reports, and key performance data to stakeholders.
  • Stakeholder Facilitation: Drive effective teamwork, communication, and collaboration across multiple groups with competing priorities, managing relationships both internal and external to Enterprise Automation.
  • On-Site Deployment & Go-Live Support: Travel to laboratory sites (up to 30%) during critical deployment phases to oversee physical integration, coordinate site acceptance testing (SAT), lead troubleshooting efforts, and ensure successful operational go-live.

Preferred Qualifications

  • Strategic Planning: Proven track record of developing business cases, financial models, and strategic scaling roadmaps for multi-million dollar technology investments.
  • Product Lifecycle: 7+ years of full product lifecycle experience, specifically taking custom or commercial off-the-shelf robotics solutions from prototype to high-volume production.
  • Technical Depth: Experience in the mechanical or controls field, or direct experience with robotics work cells and their control systems.
  • Regulatory & Infrastructure: Basic fundamental knowledge of mechanical and electrical design to channel dependencies with partner teams in Manufacturing Test, Reliability, Sourcing, Hardware Quality, Safety, Compliance, EMC, Firmware, Security, and Networking.
  • Certifications- Bonus: 3+ years of program/project management experience or a Project Management Professional (PMP) certificate or MBA degree.

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