Sr. Support Analyst, Trading Application, Information Technology
Key Skills for This Role
Full Job Posting
Key Areas of Responsibilities
Ensure excellent 24x7 Operation of CLSA’s core mission-critical Trading application stack.
Act as the SME for all OMS/EMS (primary) and CLSA reference data / reporting (Secondary)
Work on Trading Operations for Asia’s Leading Brokerage’s Global Front Office Systems
Interact with Dealers/Traders/Business Heads across the globe as required
Global role covering Execution Services
Partner closely with Application Development and Support teams to rollout new services seamless and efficiently.
Act as a mentor to train junior staff and Ensure that the estate is instrumented and monitored effectively
Establish and maintain an effective framework that provides a comprehensive management controls to protect the Confidentiality, Integrity and Availability of CLSA’s information assets.
Participate in on-call support rotation
Schedule and document regular changes according to company's change management rules & guidelines
Ensure that production environment is kept stable and efficient
Adherence to CLSA documented governance guidelines
Provide at all times an excellent, fast and responsive service to other teams
Requirements
- Bachelor’s / Master’s in IT/Computer science degree is ok
- At-least 6-7 years of relevant experience in Front office Trading application support / Implementation and related Server Infrastructure with total years of experience of 10-12 years.
- Experience working in Equities Brokerage Front Office systems support, preferably bulge bracket investment bank.
- Development and Production support experience with good problem solving and trouble shooting skills.
- Must have exposure to working directly with end customers/business, vendors, other project stakeholders as needed.
- Prefer candidates with regional experience
- Good communication skills
- Open to candidates from all locations – preference is right fit to the role
- Good technical knowledge in SQL and Unix
- Strong Stakeholder management for application related stakeholders
- ITIL process adherence (change, release, incident, problem management)
- Java and Perl skills is added advantage
- Knowledge of SQL Tuning and debugging
- Knowledge of Gigaspaces and Tibco.
- Stay informed on CITIC CLSA Job Opportunities
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About CITIC CLSA
Global investment bank and brokerage firm.
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