Sr. Support Analyst, Corporate IT Support, Information Technology

Requirements

• Bachelor's degree or above in Computer Science, Software Engineering or IT related area.
• 6 - 10 years of experience in application support.
• Scripting knowledge i.e. Shell or Unix Scripting.
• Hands-on experience in supporting and managing various applications using Solace, MQ, Java based applications.
• Hands-on experience of Unix/Linux OS, Relational Databases, SQL.
• Experience in production support like Issue communication / incident management / change management.
• Strong problem-solving and analytical skills, attention to Root Cause Analysis and focus on long term solutions.
• Capable of meeting tight deadlines and working under pressure/multi-tasking.
• Strong sense of personal responsibility and discipline.
• Good team player. Capable of working in a fast paced and dynamic environment.
• Strong desire to learn new technologies and adopt and propose best practices.
• Flexible enough in working in shift whenever needed.
• Knowledge and experience of compliance domain, Client onboarding, Trade surveillance and monitoring.
• Knowledge and experience of Finance and Treasury systems like Oracle EPM, BI, sSAP FICO interfaces.
• Knowledge of ITIL processes.
• Experience as DevOps (CI/CD/CT) / Support Engineer will be added advantage.
• Exposure to GitHub, Jenkins, Docker & Kubernetes.
• Exposure of testing automation (Selenium etc.).
• Exposure to software engineering tools/applications (like Confluence, Jira, Jenkins, Git).
• Excellent command in both written and spoken English.
• Strong command in both written and spoken Mandarin will be an advantage.
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