Sr. Sample Log-In Technician

Routes inbound packages to appropriate department

Sorts packages, containing samples, according to turn around time, analytical and client priorities; compares samples received to chain of custody, documenting any discrepancies

Tracks all packages and reusable, bar-coded media in LIMS, returns all unused/returned media for reuse as applicable

Transfers samples between sample reception and sample custody room, upon login completion

Removes and disposes rejected samples and media according to SOP guidelines

Adheres to lab and sample management SOPs to ensure that the proper sampling, handling procedures are followed

Logs samples into LIMS by assigning the appropriate analytical test codes to each sample in accordance with the chain of custody

Reviews and completes all COC discrepancies/ client communication documentation in a timely manner

Packages and ships samples for subcontracting

Reviews processes for improvement and troubleshoots errors

Maintains all required documentation with accuracy and clarity

Act as a primary point of contact for operational issues when supervisor is unavailable

Coordinates daily workflow and assigns operational priorities to ensure turnaround times are achieved when supervisor is unavailable

Monitors departmental workload and redistributes work when supervisor is unavailable

Communicate operational updates between departments when supervisor is unavailable

Supports Quality Management System and ISO 17025 compliance within Sample Management

Identify quality-related issues (non-conformances) and initiate immediate investigation and corrective actions when supervisor is unavailable

Prioritizing samples based on holding times & turnaround expectations

Must use good judgement to identify and resolve problems on the job. When in difficulty refer problems to his/her supervisor for resolution

Prioritizes multiple competing operational demands

Makes independent operational decisions based on established procedures

Coordinates activities between Sample Management and the laboratory team

Identifies operational risks and escalates when appropriate

Uses judgment to resolve workflow issues with minimal supervision

Ability to multitask in a fast-paced environment

4-year degree in Microbiology/Chemistry, related field, or equivalent work experience [Preferred]

Strong written and verbal communication skills necessary to cross multiple disciplines [Required]

Excellent interpersonal and problem-solving skills [Required]

Proficiency with LIMS or related systems [Preferred]

Ability to work independently or with minimal supervision [Required]

Flexibility is required to meet sudden and unpredictable needs [Required]

2+ years of Sample Management or Laboratory Operations [Required]