{bc}
Apply
workday

SR ROUTE SUPERVISOR

Universal Logistics Holdings, Inc.
Dearborn, USA
Full-time
Senior
Onsite
Discovered 2 weeks ago
excel

Full Job Posting

Key Responsibilities

  • Coordinate daily routes and driver assignments to ensure on-time service and customer satisfaction
  • Serve as the primary point of contact for drivers, customers, dispatch, and operations leadership
  • Monitor freight movement and communicate shipment updates, delays, and service issues
  • Support driver scheduling, attendance tracking, and staffing requirements
  • Ensure drivers are operating safely and in compliance with company policies and DOT regulations
  • Investigate and resolve transportation, service, and driver-related issues
  • Provide coaching, training, and performance feedback to drivers
  • Track operational KPIs related to service, safety, productivity, attendance, and equipment utilization
  • Maintain accurate reports, operational documentation, and compliance records
  • Support daily dispatch operations and troubleshoot transportation issues as they arise
  • Collaborate with customer representatives to resolve concerns and support production requirements
  • Promote a culture of safety, accountability, and customer service
  • Support continuous improvement initiatives focused on operational efficiency and service performance

Qualifications

  • Bachelor's degree preferred; Supply Chain, Logistics, Transportation, Business, or related field is a plus
  • Previous experience in transportation, dispatch, logistics, warehousing, manufacturing, customer service, or operations environments preferred
  • Prior leadership or supervisory experience preferred
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced, customer-driven environment
  • Strong problem-solving and decision-making abilities
  • Proficiency with Microsoft Excel and other Microsoft Office applications
  • Ability to lead, coach, and hold employees accountable
  • Working knowledge of transportation operations and DOT regulations preferred
  • Strong attention to detail and ability to effectively troubleshoot operational issues
  • Flexibility to support varying schedules and operational needs

Preferred Qualifications

  • Bachelor's degree preferred; Supply Chain, Logistics, Transportation, Business, or related field is a plus
  • Previous experience in transportation, dispatch, logistics, warehousing, manufacturing, customer service, or operations environments preferred
  • Prior leadership or supervisory experience preferred
  • Working knowledge of transportation operations and DOT regulations preferred

Apply for this job in 1 click

Skip the repetitive application forms

Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.

Sarah M.James T.Maya R.

Trusted by over 500,000 job seekers on Base Career

Start Free Today

More from this employer

More jobs at Universal Logistics Holdings, Inc.

SR Floor Supervisor

Lake Orion, USA

Discovered TodayFull-time

CLASS A CDL SWITCHERS NEEDED!! Brock Prod A

Greer, USA

Discovered 2 days agoFull-time

CDLA Owner Operators - Tampa, FL (DB)

Tampa, USA

Discovered 2 days agoFull-time

Atlanta CDLA Lease-Purchase (TD)

Conley, USA

Discovered 2 days agoFull-time

CDL-A Shuttle Driver - Home Daily!! APPLY TODAY!! (2933MT)

Greer, USA

Discovered 2 days agoFull-time

Louisville Owner Operators (DB)

Louisville, USA

Discovered 3 days agoFull-time

CDLA Intermodal O/O LP - Harvey (MF)

Harvey, USA

Discovered 3 days agoFull-time

CDL-A Intermodal Company Driver - Big Wheels (4845Intermodal-TD)

Dearborn, USA

Discovered 3 days agoFull-time