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Sr. Program Manager - IT Infrastructure & Digital Workplace Lead

Mercedes-Benz Research and Development India Private Limited
Bengaluru, IND
Full-time
Senior · 12+ years experience
Onsite
Discovered 2 weeks ago

Full Job Posting

Required Experience

12+ years of IT Infrastructure experience.

5+ years leading Workplace Services or End User Computing organizations.

Strong experience in: Microsoft 365 Endpoint Management (Intune/SCCM) VDI Platforms Collaboration Technologies Workplace Security ITSM processes (Incident, Problem, Change) ServiceNow

Microsoft 365

Endpoint Management (Intune/SCCM)

VDI Platforms

Collaboration Technologies

Workplace Security

ITSM processes (Incident, Problem, Change)

ServiceNow

Experience managing global service providers and large-scale workplace transformations.

Exposure to Digital Employee Experience (DEX) platforms such as Nexthink is preferred.

Leadership Competencies

Strategic Thinking

Customer & Employee Centricity

Operational Excellence Mindset

Data-Driven Decision Making

Vendor & Stakeholder Management

Change Leadership

AI & Automation Mindset

Cross-functional Collaboration

Executive Communication

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