Sr Program Manager, Amazon Now

Role overview

Responsibilities

• Lead strategic initiatives across all miles in MEATR.
• Use data for root-cause analysis and implement sustainable corrective actions at site, regional, and network levels.
• Own Network Loss P&L and annual and quarterly targets for dark stores and regional distribution centers across the UAE, Saudi Arabia, and Egypt.
• Lead Kaizen and improvement projects from scoping and stakeholder alignment through execution and benefit tracking.
• Operate WBRs, MBRs, flash reports, and dashboards to monitor loss trends, flag deviations, and enforce accountability.
• Partner with Program teams, Finance, Core FC Operations, ICQA, Transportation, and Technology.
• Develop scalable loss-reduction playbooks; investigate high-loss events, write COEs where applicable, and ensure preventive measures are implemented.

Basic qualifications

• At least 5 years of program or project management experience.
• Experience using data and metrics to drive improvements.
• Experience owning program strategy and end-to-end delivery and communicating results to senior leadership.

Preferred qualifications

• At least 2 years of process-improvement experience is preferred.
• A master’s degree or MBA in business, operations, human resources, adult education, organizational development, instructional design, or a related field is preferred.