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Sr Product Manager, SaaS / AI (Remote)

Syndesus, Inc.
Remote, CAN
Full-time
Mid-Senior
Remote
Discovered 2 weeks ago
Product managementB2B SaaS or cloud software productsProduct strategy and end-to-end executionProduct roadmap and backlog prioritizationAI/ML concepts and customer-facing capabilitiesCustomer discovery and user research

Full Job Posting

Role overview

Senior individual-contributor Product Manager role at an AI-forward technology company described as having approximately 1,000 employees.

Own product strategy for B2B SaaS or cloud software, from customer discovery through development, launch, and iteration.

Fully remote role with autonomy, hands-on customer engagement, cross-functional collaboration, and accountability for measurable outcomes.

Product strategy and discovery

  • Own product strategy, roadmap, and execution for core product experiences; prioritize work around customer and business outcomes.
  • Identify AI/ML and automation opportunities to improve customer experience and operational efficiency.
  • Lead discovery using customer interviews, user research, analytics, support insights, and sales win/loss information.
  • Translate customer workflows into PRDs, user stories, use cases, and product requirements.

Delivery and measurement

  • Partner with Engineering and Design to build, launch, measure, and iterate on features.
  • Collaborate with Product Marketing and Go-To-Market on positioning, research, launches, and commercialization.
  • Analyze product usage and business metrics; assess customer segments, competitors, industry trends, and pricing and packaging opportunities.
  • Use generative AI tools to accelerate research synthesis, analysis, documentation, and product decision-making.

Required qualifications

  • 5+ years of Product Management experience delivering B2B SaaS or cloud software products.
  • Demonstrated ownership of product strategy and end-to-end execution; experience leading complex initiatives across Engineering, Design, and Go-To-Market.
  • Experience with AI/ML concepts, including customer-facing AI capabilities and/or AI-driven product workflows.
  • Strong customer discovery and user research skills; ability to translate customer problems into product solutions.
  • Strong analytical skills using product analytics, customer data, and ROI analysis to prioritize.
  • Agile product development experience; ability to navigate ambiguity, balance priorities, and make business trade-offs.
  • Ability to work effectively in a 100% remote environment.

Other skills

  • AI-enabled product, intelligent automation, or AI-driven customer experience development; understanding of emerging AI/ML capabilities.
  • Experience taking AI-powered functionality from concept to production with technical teams.
  • Market and competitive research, product positioning, pricing, packaging, or go-to-market experience; strong written and verbal communication.

How the company works

  • The company describes itself as fully remote, AI-forward, established at approximately 1,000 employees, customer-first, outcome-driven, cross-functional, and hands-on.

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