Sr. Network Operations Analyst
Role Overview
• Serve as a senior technical escalation point, leading the investigation and resolution of complex network incidents across our global corporate, retail, distribution center, data center, and cloud environments.
• Coordinate major incident response across operations, engineering, information security, business teams, and service providers, ensuring clear ownership, timely communication, and effective resolution.
• Lead operational improvements across monitoring, alerting, problem management, documentation, lifecycle management, compliance, and change readiness to strengthen network reliability and service quality.
• Mentor Network Operations team members, provide day-to-day technical guidance, and help build the internal capabilities required to reduce dependency on external service providers.
• Use operational data, automation, and AI-enabled tools responsibly to identify recurring issues, improve root-cause analysis, streamline manual processes, and move the organization toward more proactive network operations.
Key Skills for This Role
Full Job Posting
LOCATION
- Remote - USA
FULL TIME/PART TIME
Full time
FILL DATE
This position is expected to be filled by 01/17/2027.
Qualifications
- You have at least 8 years of experience in network operations, enterprise network support, infrastructure operations, or a comparable technical role.
- You possess advanced knowledge of enterprise LAN, WAN, wireless, SD-WAN, cloud connectivity, routing, switching, DNS, DHCP, firewalls, network segmentation, and monitoring.
- You have demonstrated experience leading complex troubleshooting, major incident response, high-priority escalations, problem management, and service improvement in a global enterprise environment.
- You have experience providing technical guidance or mentoring to other operations professionals and coordinating work across engineering teams, security teams, business stakeholders, and service providers.
- You have hands-on experience with network observability, operational analytics, or automation technologies and can use data and AI-enabled insights responsibly to improve network reliability and operational performance.
- EOE M/F/Disability/Vets
- LOCATION
- Remote - USA
- FULL TIME/PART TIME
- Full time
- FILL DATE
- This position is expected to be filled by 01/17/2027.
- Current LS&Co Employees, apply via your Workday account.
About Levi Strauss & Co.
Global apparel and denim brand company.
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