Sr. Mulesoft Platform Support Engineer

Role Purpose

The purpose of the role is to create and engineer exceptional product architectural design for existing and new products and enable delivery teams to provide exceptional client engagement and satisfaction.

Role: MuleSoft Platform • Performs MuleSoft SOP based Platform activities for HWB MuleSoft. • Participate in and perform API deployment activities. • Participation in Platform activities such as version upgrade, applying fix, connector upgrades. • Track and prepare the report of Platform Usage. • Coordinate with business user, functional team, developers and other stake holders during E2E, System Integration Testing (SIT) & User Acceptance Testing (UAT). • Coordinate with MuleSoft for any Vendor / L4 issues

Deliver

No. Performance Parameter Measure 1. Product design, engineering and implementation CSAT, quality of design/ architecture, FTR, delivery as per cost, quality and timeline, POC review and standards 2. Capability development % trainings and certifications completed, mentor technical teams, Thought leadership content developed (white papers, Wipro PoVs)

Mandatory Skills: MuleSoft Platform Architecture.

Experience: 5-8 Years.

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