Sr Manager Visual Merchandising & Store Experience - Kay/Peoples

Key Responsibilities

• · Lead Visual Merchandising preparation and readiness activities for new, repositioned, and renovated stores.
• · Conduct targeted calibration visits to approximately 10% of stores annually (about 110 of 1,100), document/report observations, and provide recommendations to improve execution and consistency.
• · Feed field insights into the planogram process and training content, including recommendations for the Planogram and Training teams
• · Provide Visual Merchandising field support during annual planogram implementation cycles (typically 3-4 months, twice per year).
• · Partner with the Sr. Manager, Store Development & Space Planning to ensure seamless coordination of store opening timelines, project milestones, and handoffs.
• · Build strong relationships with field leadership to reinforce brand standards and drive consistent execution.
• · Develop and maintain standardized store visit documentation and calibration criteria.
• Qualification s
• · 7+ years of experience in Visual Merchandising, store operations, retail execution, or a related field supporting multi-unit retail environments.
• · Demonstrated success training, coaching, and calibrating field teams to execute brand standards consistently.
• · Strong analytical, observation, communication, and documentation skills, with the ability to translate field feedback into actionable recommendations.
• · Travel is required based on business needs; frequency and scope to be determined based on seasonality.
• · Bachelor's degree or equivalent experience.
• · Experience leading teams and developing talent preferred.