Sr Manager, Site Reliability Engineer (FedRAMP / AWS GovCloud)

What You’ll Do

• GovCloud build and FedRAMP delivery
• Own the AWS GovCloud landing zone for the new product environments: multi-account structure, SCPs and guardrails, logging and security-tooling accounts, IaC-native provisioning
• Own the continuous-compliance evidence pipeline: collection, normalization, and reporting of FedRAMP 20x Key Security Indicators, built to the FedRAMP standard schema
• Own FedRAMP continuous monitoring obligations for the covered environments, keeping that operational load off feature team engineers; broader compliance obligation tracking and audit coordination are owned by central teams
• Own the CI/CD pipelines the GovCloud environments require (build, signing, artifact management, quality and security gates) and cloud cost visibility for the covered accounts
• Production and change operations
• Own the production change process, including change request governance, access controls, and approval standards, with auditable separation of duties between development and production
• Own release and update machinery for cloud fleets: mandatory security updates, staged and jittered rollout windows, cluster-coordinated installs, and verification that a patch actually landed everywhere it was scoped to
• Own the incident management process, tooling, on-call design, and post-incident review cadence
• Drive the automated environment promotion path from development through staging to production
• Note on workload shape: our estates are appliance-model and single-tenant VM fleets alongside shared services, not purely cloud-native. Fleet upgrade orchestration, golden images, and staged rollout at hundreds-to-thousands scale are core, not edge cases.
• Intake and prioritization
• Run intake and prioritization for operational requests from feature teams and leadership, keeping a single trusted view of active work, owners, and risks
• Ensure the team is not overcommitted and that feature teams have a clear, responsive interface for operational needs
• Team leadership
• Lead a team of DevOps, SRE, and security automation engineers, providing direction, accountability, and operational clarity
• Partner with the VP of Application Engineering on workforce planning, hiring, role design, and onboarding for the function
• Build a culture of ownership, transparency, and reliable execution; set delivery rhythms, run planning cycles, and maintain visibility into team capacity and health
• What Success Looks Like
• The covered products live in AWS GovCloud under the FedRAMP authorization, with evidence produced by automation rather than by hand
• Production changes go through a defined, auditable process; uncontrolled changes do not reach production
• Patches and releases are verified as landed everywhere they were scoped to, as a system property rather than a manual check
• FedRAMP continuous monitoring obligations are met on time, every month, without feature teams being interrupted or senior engineers pulled from product work
• Better Together
• Diversity. Inclusion. They’re more than just words for us. They are the guiding values of how we build our teams, cultivate leaders, and create a culture where people feel connected.
• We take care of our employees so they can take care of our customers. Customers who come from all walks of life just like us. We hire incredible people from diverse backgrounds because when we are different together, we are stronger together.