Sr. Manager ServiceNow CMDB & Asset Governance

Requirements

• Bachelor's degree in information technology, Computer Science, Business Administration, or related field required.
• ServiceNow certifications (e.g., Certified System Administrator, Certified Application Developer, CIS-ITSM, CIS-ITOM or GRC).
• ITIL v4 certification or similar service management credentials.
• Minimum of 8–12 years of progressive experience in Information Technology, including at least 3–5 years managing teams in end-user services or digital workspace environments in the healthcare industry.
• Experience supporting large, complex enterprise environments is strongly preferred. Advanced knowledge of endpoint management platforms like Intune, JAMF, SCCM.
• Certification in ITIL desired.
• Experience with Workday and HRSD modules desired.
• Strong expertise with Microsoft Intune and Microsoft Entra ID (Azure AD), including Graph API integration.
• Strong API skills, REST API design, OAuth, JSON, scripted integrations, and troubleshooting.
• Hands-on experience with ServiceNow Intune Graph Connector Plugin, staging tables, and transform maps.
• Experience with CMDB identification rules, deduplication, Data Manager, and CI class governance.
• Proficiency with ServiceNow scripting: Business Rules, Script Includes, Scheduled Jobs, REST Messages.
• Strong understanding of ITIL processes (Configuration, Asset, Change). Experience with data governance, normalization, and reconciliation.
• Extensive experience with Excel- Pivot tables, macros, etc.
• Experience with Power BI and data analysis.
• Experience with REST APIs, GraphQL, SOAP APIs, gRPC, sFTP, Kafka, MQTT a plus.
• Language: English, Mandarin added advantage
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• The base pay range below is what Legend Biotech USA Inc. reasonably expects to offer at the time of posting. Actual compensation may vary based on experience, skills, qualifications, and geographic location. The company reserves the right to modify this range as needed and in accordance with applicable laws.
• Other Types of Pay: Performance-based bonus and/or equity is available to employees in eligible roles.
• Benefits and Paid Time Off: Medical, dental, and vision insurance as well as a 401(k) retirement plan with a company match that vests fully on day one. We offer eight (8) weeks of paid parental leave after just three (3) months of employment, and a paid time off policy that includes vacation time, personal time, sick time, floating holidays, and eleven (11) company holidays. Additional voluntary benefits include flexible spending and health savings accounts, life and AD&D insurance, short- and long-term disability coverage, legal assistance, and supplemental plans such as pet, critical illness, accident, and hospital indemnity insurance. We also provide voluntary commuter benefits, family planning and care resources, well-being initiatives, and peer-to-peer recognition programs; demonstrating our ongoing commitment to building a culture where our people feel empowered, supported, and inspired to do their best work.
• Please note: These benefits are offered exclusively to permanent full-time employees. Contractors are not eligible for benefits through Legend Biotech.
• Work Authorization & Employment Eligibility
• Applicants must be authorized to work in the United States. As part of our commitment to maintaining a lawful workforce and ensuring compliance with federal employment regulations, we participate in the E-Verify program. If you are selected for employment, you will be required to complete the Form I-9 process, and your employment eligibility will be verified through E-Verify in accordance with applicable federal law. We are committed to providing a fair, transparent, and welcoming hiring experience for all candidates.
• EEO Statement
• It is the policy of Legend Biotech to provide equal employment opportunities without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, genetic information, or any other protected characteristic under applicable federal, state or local laws or ordinances.
• Employment is at-will and may be terminated at any time with or without cause or notice by the employee or the company.